Remove cartridges. clean the contact surface of the cartridge where the contact terminal inside the printer touches. You can use a cotton moistened with alcohol. After that return the cartridges and restart the printer.
If different errors appear, try to reset
1. Turn off your printer
2. Press and hold the
STOP/RESET button
3. Press and hold Power ON button
4. While
holding the Power ON button, release the STOP/RESET button
5. While
holding still the Power ON button, press twice the STOP/RESET button
6.
Release the Power ON button
7. Wait until it display an "idle"
message. It will take about a minute.
8. When "idle" appear, open
the top cover to expose the cartridges.
9. Lift up the cover for
cartridge holder and take out both the black and color cartridges
10.
Return the cover of cartridge holder and turn off the printer
11.
Return the top cover and turn on the printer again
12. After the
printer initialize, return the cartridges.
If another errors appear, try to press the STOP/RESET button for at least 5 seconds and wait until the printer self restart.
I hope that helps. Just post back when you still have questions.
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