Question about Cuisinart DGB-500 Coffee Maker

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Cuisinart dgb-500 automatic grind & brew

The grinder does not work at all. Coffee pot makes a pot of boiled water. Grinder worked one day, next day it wouldn't.

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  • Anonymous Mar 12, 2014

    coffee not flowing into pot but rather onto counter

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You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard.

Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.

-Tha Mp3 Doctor

Posted on Dec 17, 2008

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1 Answer

I have a cuisinart grind & brew coffee pot that leaks when I put water in it. How can I open it to see where the water is coming from?


The Manual for your coffee maker can be found here:

http://www.cuisinart.ca/pdf/ibs/en/DGB-600BCC_en.pdf

'Leaks' are usually caused by overfilling either the water reservoir or the coffee basket or by coffee grounds interfering with a seal.

Make sure you perform a complete cleaning on your coffee maker making sure any contact points which need to seal are free of coffee grounds.

Instructions for removing the grinder and filter baskets are contained within your manual.

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An instruction booklet is available here: http://www.cuisinart.ca/pdf/ibs/en/DGB-600BCC_en.pdf

Review the sections beginning on page 11 of the pdf on Turning Off the Grind Function (if not using the grind feature) and Making Coffee.

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Make sure the slot between the grind basket and filter basket is clean and free of grounds - then inspect the area near the grinder motor - use the brush that came supplied with the Cuisinart to clean that area out. Once thoroughly cleaned, try one more time to Grind. Let me know if it works.

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chrisnap49

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