A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try this: press "Function" and "Mute" on the remote at the same time. This will unlock the channel. Do this if you want to bypass the lock to watch a certain show or channel while leaving the TV locked. All other channels will remain locked and the TV will lock again when it is turned off.
Unlock all of the channels on the TV by entering 0711 or 3308. These are the Jensen factory reset codes that will reset the TV to the original factory settings. By doing this, you will loose any information that you have stored in the TV, such as channel labels and schedules. You will have to program the TV again by going through the entire initial set up.
Somehow in handling the remote control I pushed a button or combination of buttons and now have a blue screen with a lock symbol in red in the top left hand corner. I've tried turning the tv off, and unplugging it, as well as a combination of buttons on the remote, but it still is there. What do I need to do to remove the lock?
Press MENU to show the on-screen
Press VOL+ or VOL- to highlight SET.
Press CH+ or CH- to highlight PARENTAL CONTROL. Press VOL+ or VOL- to display the
SECRET CODE screen.
Press VOL+ (on the remote) and the CH+ button on the front of the TV at the same time. Press the Number buttons to enter a four-digit code. The code will appear on the screen as you enter it. The code "0000" is the default of the TV. If you have not set up a code previously, then "0000" is the code.You cannot use "0000" after you set your own code (unless you reset the code to "0000").
Press MENU to save the code.
Hope this helps. :}
HERE IS A LINK TO THE USER MANUAL: http://www.p4c.philips.com/files/2/27ms343s/27ms343s_dfu_aen.pdf