Question about Sony Handycam DCR-TRV280 Digital Camcorder

1 Answer

"Reinsert the Cassette"

Everytime I put a tape in my Sony Handycam DCR-TRV280 it beeps and then shows "Reinsert the cassette" on the display followed by a flashing "C:31:22". It won't play, record or anything.

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  • Anonymous Aug 10, 2008

    exactly problem

  • tlw499 Aug 12, 2008

    i have a 280 also and it does the same thing!!

  • melissa0501 Aug 13, 2008

    I also have the same issue, how do I fix this?

  • simonphillip Sep 07, 2008

    evvery time i put in a tape in it asks to re insert the tape

  • Anonymous Mar 24, 2014

    where is slot?

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Posted on Jun 11, 2008

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1 Answer

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Try removing the battery and charging it. Then put the battery back on the camera. This will reset the cassette system. The cassette should open or close depending upon what status it is in. Once you get the camera to eject fully, clean your heads with a dry head cleaner cassette for Hi8 video. If your camera is still eating tape, could be a broken pin or damaged heads.

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Mine does that once in a while, I turn it off, remove the battery, put the battery back in, plug the AC adapter in and turn it back on and sometimes it works. Now if I can get it to load a tape without eating it.

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Believe it or not, after having the same problem "re-insert cassette" and "reattach power source", and after talking to Sony and them telling me it would be $111.00 to repair, I hit mine with the palm of my hand twice on each side and twice on the back by the battery and it actually worked--haha Go Figure!!

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Try the following link to troubleshoot this issue:
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C190805

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Reinsert the cassette?


Hello Melissa,
This problem is due to mechanism which is misalligned so plese contact any authorised service centre to rectify this problem.
Take care

Aug 13, 2008 | Sony Handycam DCR-TRV280 Digital Camcorder

7 Answers

Reinsert cassette


Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

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I had the same problem. I would suggest going to the service with it. The "head" needs changing.

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its not condensation, perhaps on the tape, but not in the camcorder. i have the same damn problem and its really pissing me off. im a truck driver and when i see something i want the thing to work!! anyways, ive tried to take the tape out and wind the actual tape in the tape tighter by spinning the ummm, things haha. if you take out the tape thats not working and put in a new tape it works. also, theres no condensation in my big rig, its hotter then a barn in here and i have a nice leather case for my cam corder. so this problem is a pure design flaw and im pissed. peace out.

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