Question about Sony Playstation 3 (PS3) Console
This is the message I get when I try to play any BlueRay disc in my new PS3, including the sample disc that comes with the unit. I thought I had a bad unit and returned it, now the second unit I bought gives the same message. What am I doing wrong?
One of the most common reasons why you might receive this kind of message is if you are attempting to use a PAL (European) disc in an NTSC-formatted (North American or Japanese) Playstation 3.
To my knowledge though, Sony has not made any kind of statement indicating that North American PS3's may have been accidentally packaged with PAL-formatted or incorrect regional demo discs. Additionally, many demo discs may typically contain both NTSC and PAL-formatted promotional material.
There are a couple of things you might want to try before seeking additional assistance through Sony.
First, I'd suggest testing other DVD/Blu-ray discs from your collection that were purchased within the U.S. or Canada in the PS3. If these discs function properly, you most likely aren't looking at a hardware problem with the PS3 itself.
You may wish to then check out the TV where you currently have the PS3 connected. If that TV is not able to support video in the PAL broadcasting standard, this may also be a reason why you are receiving this error message. Many older or analog TV's that are only NTSC-compliant will not be able to recognize a PAL-formatted signal sent by any external device (DVD player, video game console, etc.), and could possibly result in a similar error message being displayed. The best way to test this is to try connecting your PS3 to a different TV, preferably one that was purchased within the past few years and has an internal digital (ATSC) receiver.
Hope this helps you out.
Go Ahead. Use Us.
Posted on Jun 11, 2008
I agree with The Geek Squad guy
Posted on Jan 02, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 04, 2014 | Sony Playstation 3 (PS3) Console
Jul 23, 2014 | Sony Playstation 3 (PS3) Console
Dec 01, 2011 | Sony Playstation 3 (PS3) Console
Feb 19, 2011 | Sony Playstation 3 (PS3) Console
Download the firmware from the
playstation official website onto a usb
stick. Follow the instructions on the website at: www.playstation.com (the update will be at the bottom of the page, on the right side.)
Jan 22, 2011 | Sony Playstation 3 (PS3) Console
There are series of problem in ps3 which
can be solved without much technical knowledge........ Your problem belongs to
that so don't worry i will give you the link to download the ps3 repair
guide that will help you a lot....
Click here to download PS3 repair guide
Jan 03, 2011 | Sony Playstation 3 (PS3) Console
Apr 25, 2010 | Sony Playstation 3 (PS3) Console
Jul 09, 2009 | Sony Playstation 3 (PS3) Console
Apr 11, 2009 | Sony Playstation 3 (PS3) Console
14,065 people viewed this question
Usually answered in minutes!