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Re: Repair lighting engine
Good Day, And join the club of bad light engines from HIT,
One the best ways to contact HIT is via the internet; hitachi corp. The light engine is very common problem for this product. Don't ask them to send part to you, work through a local Authorized Service Dealer. Ask them for a concession on the part. They only give concessions 50% of the time. My customers get the part about 98% of the time.(tech at house with estimate). Good Luck, big IRISH.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I am sorry you are having problems. Those symptoms indicate the digital
light IC (chip) is failing. The DLP chip is part of the DMD board on
the light engine, and is only sold with the light engine. A replacement
light engine runs about $400 plus $250 for labor.
Error 1 and 4 indicated an EEPROM / Set Up Error.In simple words, one or both PCB's on your washer are at Fault.Cheapest repair to this is to phone Hotpoint. They will do either a 5 year parts warranty repair, where you pay the labor charge or a fixed price parts and labor repair. Both are about the same price but you'd have to speak to Hotpoint for the latest prices.
I do know that to buy both boards would cost a lot more than the labor charge for Hotpoint.
You need to have the computer scanned to find out what stored fault codes are causing the light to come on. These will help determine what is wrong with the car. You can pay a dealership an hour's labor to do this or you can do it for free. Click my screenname, go to my Tips and Tricks, and click the one about saving an hour's labor charge. It'll tell you how to get this done at no charge.
One problem at a time. Whenever the "Check Engine" light comes on, there is always a DTC (Diagnostic Trouble Code) stored in the ECM (Engine Control Module). You'll need an OBDII (On-Board-Diagnostics) scanner to retrieve any codes recorded/set in ECM. Once you do this and let us know what, if any codes are set, then we can go from there. The AirBag light's a different story - Take the vehicle into a Hyundai Service Center (dealership), pay the diagnostic fee. They will tell you EXACTLY what the problem is and what's needed to fix it (parts, labor, tax, time-frame, etc.). Once you find out what the problem is, them maybe you can repair it yourself.
Four elements must be present for engine operation: 1. Fuel, 2. Air Flow, 3. Ignition (spark), 4. Cylinder Compression (assuming everything is in time/synchronized). Did the Check Engine light come ON? Whenever the "Check Engine" light comes on, there is always a DTC (Diagnostic Trouble Code) stored in the ECM (Engine Control Module). You'll need an OBDII (On-Board-Diagnostics) scanner to retrieve any codes recorded/saved in ECM. Once you do this and let us know what it/they is/are, then perhaps we can help you. Otherwise, take/tow the vehicle into a Hyundai Service Center (dealership), pay the diagnostic fee. They will tell you EXACTLY what the problem is and what's needed to fix it (parts, labor, tax, time-frame, etc.).
I found out that Hitachi has a class action law suit against them for the light engine problem. I called them and asked what they were going to do for my tv which is out of warrenty. The reply was that they would pay for new light engine. I said what about labor. No they would not pay for labor. I asked to speak to supervisor. I was told by supervisor that the tv had to be inspected by certified repair person. Cost for this was $125 but would be applied towards the total labor cost. Repair guy came to house walked in and said he did not even have to turn tv on to know the problem. We called Hitachi to set up shipment of part. Hitachi told me at that point that they would cover all labor costs also. Part has been installed this week and tv is like brand new set.
I called Hitachi and told them I had the red cloud on my tv. I was told to take it to an authorized Hitachi service center where they confirmed it was the light engine. I called Hitachi back with the info. and after confirming it with the service tech. said they would cover the part but not the labor. I was told labor would run about $250. Would cost more for in home service. I called Hitachi's customer relations department at 800-654-7013 and I got right to a real person that seemed very informed about the issue.
Your Light engine is going out. You can try a place called Vance Baldwin Electronics. They make a refurb engine, that will save you a ton of money. www.vancebaldwin.com They are not hard to change yourself.
I contacted Hitachi (800-448-2244) on 02-18-09 and spoke with customer service rep. name Joyce. I explained the yellow in the middle of the screen and told here a Tech came out and said that the problem was the light engine not the light unit. She immediately said that she would send a brand new Light Engine to the repair company that diagonsed the problem. She said I would have to pay for labor. The light engine is a $1000+ part and the repair company said labor would be $300 dollars. The key is you have to say that a tech looked at it and diagonsed it as the light engine and not the light unit. Find a repair company in your area and let the customer service rep. know that they looked at it about a month ago and you can't find the paperwork. The customer service rep will then recommend a company in your area to come and look at the TV. The tech company will probably charge a tech fee $100+ dollars, and about $300 for labor, all total $400 for parts and labor is not bad when the Light Engine itself is a $1000+ part. Hope this helps.