I bought a e250 sansa mp3 player.I conncetd it to my PC through USB port.But my pC doesnt recognise the player.I didnt get any CD with the product.Do i need to install something?I tried to download rhapsody software bu it didnt allwo me to download.As its allowing only for US country.
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Re: PC doesnt recognise my e250 mp3 player
Get the software from Sandisk's website - e200 series Support - get country-specfic software - are you in a country that bans music download services? Contact Rhapsody support, or go to their country-specific page for the answer to that one
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Could be a couple of things. There may be damage to the USB port on either the player or your PC. The cable may also be defective. If you are using an older PC, it may not use the right USB technology for the device. Newer devices use USB 2.0 which looks the same as the original USB technology, but is much faster.
If you are using a USB connector [that connects extra ports to your computer] it sometimes doesnt work... so if possible hook the USB sansa cable to the main ports in the back of the server. It might also work to hook it in, and then go to 'My Computer' and see if it shows up there. Good Luck =]
There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.
In this case wat u can do is on the Mp3 player itself u will see a slide switch which will say Hold/Unhold or Lock/Unlock............ Just make sure it is not Locked or On Hold and then try to turn it on......... Good Luck....... Take Care And now it should recognise it