Question about Canon PIXMA iP3000 InkJet Photo Printer

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Computer cannot detect printer

OS is Windows XP.... I tried transferring usb ports but its still not working..
Its (the printer) still not being detected. I end up with the error message saying. "Hardware wasnt installed properly there may be problems using this device" .. The other error message is printer not responding.. Then when i let the computer detect the software it says software coudnt be found even with the installation disk...

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  • Raoul Recto Jun 21, 2008

    It was a busted USB cable and I had to download new drivers. Thank you so much for the big help. Both complemented the other.......

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Ok, also try another USB cable... the printer is not being recognized by the OS as a printer, it might be that the file usbprint.sys might be corrupted. Try to install the printer to another computer with the same OS and see if the OS recognizes it as a printer. Also use the same driver CD that you've used. This is just for isolation. If the printer is recognized by the computer and the drivers are installed correctly, then the problem might be the file mentioned above.

Posted on Jun 18, 2008

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Ok..

remove all software from computer for printer

go to www.canon.com and get new drivers by model and operating system

re install

try it again.

Posted on Jun 16, 2008

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