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The Nortel and any other of PBX come with the voice mail, and you configure the voice mail as a phone ring.... If you can not pick up your phone in 3 time of ring then automatically your phone transfer on Voice mail and there as you setup..........In voice mail it asked which number you want to call and say the details Example: - Dail 1 to Drawing Room Dial 2 for Dinning Hall Dial 3 for Bed Room..
You just configure you voice mail system and solve you problem.
When it stops ringing, the caller goes to your voice mail, right?
so, then you need to contact your phone company and have them change
your "Ring Cycle" -- that's the number of rings before the voice mail
system picks up.
Some phone companies have a way for you to do
this yourself from their website, other require that you call up the
customer service line. Either way, the thing you want to adjust is your
voice mail ring cycle.
In my VZ wireless I have to change it by calling tech support.
Your carrier may not offer it. Since your phone needs to be found, the number of rings you hear and the intercept time may be different. The stock answer is "if your cell is close to a tower it will work after X rings".
On the phone not ringing, just push the volume up button while the phone is not in use, that should adjust the ringer volume. As for the message saying that calls are being routed to an automatic message sertvice, that sounds like a voice mail offering from your service provider, not the phone. Uniden phones have a default greeting that says "Hello, no one is availible to take your call, please leave a message after the tone" Contact your service provider and find out if you have voice mail service on your line. If you do and want to use the answering machine on your phone, you will need the service provider to allow for more rings before the voice mail service takes the call.
The call forwarding was turned off. To turn on, press speaker, enter 793, press 1(for set), press extention number, and enter 300. If you have call forwarding on and are looking for more rings, do the above steps except press 2 (for clear).
You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC
Jennifer209, if you press FEATURE + the button VM is pre-programmed on what does it display? It should show the extension number pilot to VM. If you call it directly, what happens? If you get no answer calling it directly, your VM may be down.
Kaait, is it getting into the VM that's the problem, or doing things inside the mailbox that is the problem?
Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it.
This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail.
I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail.
Did you set this up yourself? How did you program the phone system?