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My machine has been just shutting down and sending error reports in. The last error was Consider BIOS upgrade. During the crash analysis, we noticed the basic input/outupt (BIOS) system version on this computer does not match the specificatons for the cpu unit. How can I upgrade or find the Processor and needed to fix this probablem. They feel the RAM is the most likely cause of the problem. I bought and installed norton 360 and have been having problems with crash shut downs ever since. I have taken the machine to Office Depot to have them go through and they find no virues or problems. This is a emachine C288l CVF4610008551 Purchase date. 07/24/04 This is our 3 emachine. It has worked well until the Norton 360. I hope yopu will be able to answer this question of error shut downs and check this machine.

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  • weize Jun 11, 2008

    I have had the machine completely cleaned out with Norton removed and reinstalled. It has not helped.



    I really would like to know what my exact processor is so I can download a BIOS upgrade.

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  • 52 Answers

Have you tried restoring it back before you inslatted Norton?

Posted on Jun 11, 2008

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Posted on Jan 02, 2017

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Gateway LX6810-So many problems, won't boot unless forced on and off several times, shuts down with blue crash screen constantly, fails after hibernation, bios won't even load sometimes until repeated...


I would RMA it if you can. If not run diagnostics on RAM and HD. If its not one of those i would suspect the motherboard. Although most Gateways use Intel Desktop Boards, which are halfway decent. If it is the board I suggest replacing it with Asus.

Jan 02, 2010 | Gateway LX6810 PC Desktop

Tip

Things You Must Know To Avoid PC Crash Part 3


7 Printers
The action of sending a document to print creates a bigger file, often called a postscript file.
Printers have only a small amount of memory, called a buffer. This can be easily overloaded. Printing a document also uses a considerable amount of CPU power. This will also slow down the computer's performance.
If the printer is trying to print unusual characters, these might not be recognised, and can crash the computer. Sometimes printers will not recover from a crash because of confusion in the buffer. A good way to clear the buffer is to unplug the printer for ten seconds. Booting up from a powerless state, also called a cold boot, will restore the printer's default settings and you may be able to carry on.
8 Software
A common cause of computer crash is faulty or badly-installed software. Often the problem can be cured by uninstalling the software and then reinstalling it. Use Norton Uninstall or Uninstall Shield to remove an application from your system properly. This will also remove references to the programme in the System Registry and leaves the way clear for a completely fresh copy.
The System Registry can be corrupted by old references to obsolete software that you thought was uninstalled. Use Reg Cleaner by Jouni Vuorio to clean up the System Registry and remove obsolete entries. It works on Windows 95, Windows 98, Windows 98 SE (Second Edition), Windows Millennium Edition (ME), NT4 and Windows 2000.
Read the instructions and use it carefully so you don't do permanent damage to the Registry. If the Registry is damaged you will have to reinstall your operating system. Reg Cleaner can be obtained from www.jv16.org
Often a Windows problem can be resolved by entering Safe Mode. This can be done during start-up. When you see the message "Starting Windows" press F4. This should take you into Safe Mode.
Safe Mode loads a minimum of drivers. It allows you to find and fix problems that prevent Windows from loading properly.
Sometimes installing Windows is difficult because of unsuitable BIOS settings. If you keep getting SUWIN error messages (Windows setup) during the Windows installation, then try entering the BIOS and disabling the CPU internal cache. Try to disable the Level 2 (L2) cache if that doesn't work.
Remember to restore all the BIOS settings back to their former settings following installation.
9 Overheating
Central processing units (CPUs) are usually equipped with fans to keep them cool. If the fan fails or if the CPU gets old it may start to overheat and generate a particular kind of error called a kernel error. This is a common problem in chips that have been overclocked to operate at higher speeds than they are supposed to.
One remedy is to get a bigger better fan and install it on top of the CPU. Specialist cooling fans/heatsinks are available from www.computernerd.com or www.coolit.com
CPU problems can often be fixed by disabling the CPU internal cache in the BIOS. This will make the machine run more slowly, but it should also be more stable.
10 Power supply problems
With all the new construction going on around the country the steady supply of electricity has become disrupted. A power surge or spike can crash a computer as easily as a power cut.
If this has become a nuisance for you then consider buying a uninterrupted power supply (UPS). This will give you a clean power supply when there is electricity, and it will give you a few minutes to perform a controlled shutdown in case of a power cut.

It is a good investment if your data are critical, because a power cut will cause any unsaved data to be lost.

on Feb 02, 2010 | Computers & Internet

1 Answer

Dll driving me nuts


Hello EricS777

The part where it looks like your xp stuff and vista stuff switch drives is normal. Only the Operating System associates the hard drives by letters this does not mean your hard drive files are switching. This happens because D: drive is Root of Vista OS and Root of any OS in windows gets the C: drive lettering.

dwwin.exe, drwtsn.exe dll is the "Microsoft Application Error Reporting" tool.

I think the message means that something is crashing during system shutdown. When the crash occurs the OS launches dwwin.exe to report the error, however the windows operating system is shutting down and so the application can't launch make the system lockup or hang.

Your problem isn't with dwwin.exe, you need to find out what is actually crashing at shutdown.

If you can`t find out what it is, try going to Administrative Tools/Services and disable the “Error Reporting Service”. You don`t want that running anyway.

Also right click My Computer/Properties/Advanced/Error Reporting
Put a check at both
Disable Error Reporting
But notify me when critical errors occur

Then, if that was the cause and the message stops, we`ll have to try to identify the cause.


May 05, 2009 | Acer Computers & Internet

1 Answer

MP3 to CD burning crashes Windows Media Player


i have no converter about it but there are others u maybe like
i prefer eztoosoft for its clear converting image and fast speed. The most important thing is that it is easy to use, especially for beginners. If you are interested, you can see its sites and make further comparison. I usually visit
http://www.eztoosoft.com/eztoo-dvd-ripper-for-mac.html
you can have a try.
Guidance
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http://www.eztoosoft.com/eztoo-dvd-ripper-for-mac.html#guide

Apr 25, 2009 | Computers & Internet

1 Answer

Sli pc keeps crashing


Ok, here's the deal. the total power grab from the cards total is 800 watts. your power supply can only send 400watts max to the cards. everything should be ok if only one card is used but, if you enable the second card, you system will become unstable and it will crahs(shutdown). i recommend upgrading to a power supply that can handle this load. You can run one card but, not two at this time. you will need a power supply that is in the 800- 1000 watt range. this will fix this issue.

Apr 01, 2009 | Computers & Internet

1 Answer

Failure of computer to shut down


right click my computer select properties
in tat goto advanced settings 
there u wil find error reporting option click it
 in tat select disable error reporting 
then u wont get tat msg

Mar 08, 2009 | Sony VAIO PCV-W600G PC Desktop

1 Answer

Upgrade BIOS


I have a QTech desk top PC i don't know which motherboard

Oct 14, 2008 | Computers & Internet

2 Answers

My Dell XPS One keeps crashing


First of all, if you've only had the system 6 months, it should be under warranty with Dell. So I'd contact Dell 1st before replacing any hardware on my own. You can chat with Dell tech support here:

http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen

There is a BIOS revision you can download and install:

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R183426&SystemID=XPS_ONE_A2010&servicetag=&os=WW1&osl=en&deviceid=15196&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=1&fileid=250629

If you need to replace a RAM module, the instructions are here:

http://support.dell.com/support/edocs/Systems/xpsone20/en/sm/td_memory.htm



Jun 08, 2008 | Dell XPS One All-in-One TV Desktop with...

2 Answers

Emachines wont boot


Bad capacitor(s) on the motherboard can cause this problem, corrupted BIOS maybe... try flashing BIOS.
Probably the CPU if your not getting any error code beeps on startup.. NO Processor for the BIOS instructions thus no Beeps !

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