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Just bought BTInternet with Norton costing extra £3.50 a month but it won't install. I had free version on laptop which I had to uninstall, so I did, but when installed new one 2 parts of it would not download. I uninstalled what I had done to start again but it wont let me!

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Let me know about the free version of anti virus you have if its norton then you have to download a norton removal tool available on
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
chose your product download it and run it
in case its not norton let me know so that i can provide you info regarding installing Norton.

Posted on Jun 10, 2008

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2 Answers

How do I remove the Norton Identity Safe sign if it can't be removed by using the control panel uninstall screen?


It is simple., Download "Revo uninstaller" application software., it is free. and remove it completely (it removes including registry files also).,

Jun 03, 2015 | Icon PC Desktops

1 Answer

I BOUGHT A NEW EMACHINE AND IT CAME WITH NO OWNERS MANUAL OR MY 6 MTHS FREE NORTON WHERE CAN I DOWNLOAD A MANUAL


www.emachines.com, remove norton and download avast home version for free.... It is a real good free version for protection... in addition install superantispyware, and your system will be fine

Feb 08, 2010 | E-Machines eMachines Desktop PC

1 Answer

Disabling norton anti virus from my pc


You need to run the Norton removal tool

Just go here http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

click on the version you need to remove, folow the instructions on your screen and you should be good to go

Let me know if that solves the problem for you

Aug 21, 2008 | Packard Bell PC Desktops

1 Answer

Bought a new computer in December 2007 and it came with the Norton 3 Month free trial(Norton 360- 2007). I want to uninstall it, but it keeps telling me it can not uninstall and says Error 21. How do I...


IF Norton is running (you'll see the icon next to the clock) you have to stop the service first. You might be able to right click the icon, and tell it to exit, or go to Task Manager, and stop the processes related to Norton. Once you have the processes stopped, then try uninstalling it.

Jul 25, 2008 | PC Desktops

1 Answer

I purchased Norton through BT on a monthly basis and I got HomeHub and it installed fine. I had to do a Factory reset on computer to clear Trojans and delete problems with uninstalled programs but when I...


Dear Sir,

Generally, if Norton is installed once & uninstalled. It won't allow you to install again. Simple solution is to get the Norton Complete Remover from Norton website available as a free program to tackle these type of situation.

After you run the complete uninstaller, you can once again install norton your system.

Check on Norton website or else write to me, I will give you the link to download from..

Jun 25, 2008 | PC Desktops

1 Answer

I just purchased Norton 360 2.0 CD to install in my computer. Three hours later - not installed. I have AVG 8.0 that continues to pop up when I initiate the Norton installation, installation tben stops...


Yes you need to uninstall any and all antivirus programs installed on your computer. After uninstalling, make sure to reboot your computer. Do that for each antivirus or internet security software you have installed. Once done, it Norton 360 should install. If you have troubles uninstalling AVG, check their support area on their website. I'm not sure if you have a paid version or the free version but here are the sites for both.

Free - http://free.grisoft.com/ww.help

Paid - http://www.grisoft.com/ww.support

Hope this helps! : )

Jun 19, 2008 | PC Desktops

1 Answer

I downloaded (and bought) the Norton today and now as I am trying to install, there is a window saying that a previous version is on my computer and it will not let me install the ner version until i...


You need to use the special Norton removal tool. It used to be called NoNav, but they've apparently changed it. Go to this link:
http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=00c2f7ea-bc27-45c4-82e9-8acd2dd73daa&docid=20070828203435EN
At step three, you'll see a button for downloading their removal tool.
Because of the way Norton installs, you can't just "uninstall" it like a normal program. It wraps itself around your system and registry in a bunch of places, so you have to use their special tool.

Nice of them to tell you, huh?

May 11, 2008 | PC Desktops

2 Answers

Norton 360


Hi Sheba,

Yes you can load norton 360 on your new pc. If you have all the license codes, just remove the trial version from your new pc and installed the full version of 360. To uninstall you can either go to control panel -> add remove programs and select the nortan trial software. Or you can find an installation's link under the program list. Hope this helps.

Posh

Nov 20, 2007 | Compaq Presario 5000 PC Desktop

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