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Just bought BTInternet with Norton costing extra £3.50 a month but it won't install. I had free version on laptop which I had to uninstall, so I did, but when installed new one 2 parts of it would not download. I uninstalled what I had done to start again but it wont let me!

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Let me know about the free version of anti virus you have if its norton then you have to download a norton removal tool available on
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
chose your product download it and run it
in case its not norton let me know so that i can provide you info regarding installing Norton.

Posted on Jun 10, 2008

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How do I remove the Norton Identity Safe sign if it can't be removed by using the control panel uninstall screen?


It is simple., Download "Revo uninstaller" application software., it is free. and remove it completely (it removes including registry files also).,

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look first go to control panel and then add remove program then find norton 360 and uninstall it then again install.

Dec 23, 2007 | Computers & Internet

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Many computers come with a limited trial version of Norton installed. If it has expired, you must pay for the full version if you want to continue using it. As a better alternative, I recommend uninstalling Norton and getting Microsoft Security Essentials, which is a free anti-virus program which works very well.

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My pavilion dv7 17" won't allow me to install mcafee anti virus


Before you can do anything, uninstall norton antivirus, go to control panel and click on it, a list of items will come up, when norton shows select remove and wait for the program to uninstall, and restart the computer, go back in and remove norton live update and any other program pertaining to norton. If you have windows 7 go to my computer and "click" on top select uninstall, and follow the outline above. Now you should be able to install the program.

Mar 21, 2012 | HP Pavilion dv7-1137us Notebook

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Installing norton 360


Did you try START> Control Panel > Programs > Programs and features > Locate Norton 360 and uninstall from there?

Jun 08, 2009 | Symantec Norton 360 Full Version for PC...

1 Answer

I just purchased Norton 360 2.0 CD to install in my computer. Three hours later - not installed. I have AVG 8.0 that continues to pop up when I initiate the Norton installation, installation tben stops...


Yes you need to uninstall any and all antivirus programs installed on your computer. After uninstalling, make sure to reboot your computer. Do that for each antivirus or internet security software you have installed. Once done, it Norton 360 should install. If you have troubles uninstalling AVG, check their support area on their website. I'm not sure if you have a paid version or the free version but here are the sites for both.

Free - http://free.grisoft.com/ww.help

Paid - http://www.grisoft.com/ww.support

Hope this helps! : )

Jun 19, 2008 | Computers & Internet

1 Answer

Norton trial version expired but not uninstalled


1. Yes, uninstall before installing any other antivirus program or security suite. Your computer (and you) will be happier.
2. Once you uninstall the trial version of Norton, go ahead and download One Care. I've heard some good things about it, but haven't used it personally or seen it installed on a client's computer.
3. Symantec/Norton has made improvements to their software uninstalls. If you have a newer version of Norton installed, it should cleanly uninstall from the Add/Remove programs area. If it's older, you may have issues getting it to uninstall - leaving remnants as you mentioned. Symantec has help removing their software completely on their support site if you need help.


Hope this helps! : )

Jun 19, 2008 | Acer TravelMate 2300 Notebook

1 Answer

To open an account with norton for my laptop


Did you have a older version of Norton on your system before.
I have problems installing new version of Norton after not fully uninstalling the older version. Symantec has a removal tool for free to download. I would run this tool before trying again to install the new version. But that's just me. You do what you want.

Let me know

comier957

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