Question about Saeco Incanto Classic Espresso Machine

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Saeco incanto deluxe

Suddenly, the coffee is coming out in spurts(not one steady flow). The amount of coffee produced is half of what is used to be. We have tried rinsing the machine and it will not let us descale it. We are very frustrated because we use this thing several times a day.HELP!!

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  • darl3 Jun 21, 2008

    After I posted this message the descale came up on its own and we descaled the machine. A new problem occurred though. At the end of the descale when the machine rinses, it only rinsed for about 5 seconds and then stopped and said that it was finished. I rinsed it manually from there but then the water comes out of the steam spout instead of the coffee spout. Now when I make a cup of coffee and the machine rinses, only about a tablespoon of water comes out. It used to rinse out about a quarter of a cup worth of water. I am not sure what to do. The machine seems like it is working very hard. We called up Saeco but they seemed to think that this was not a problem.

    Help!

  • Anonymous Mar 22, 2014

    Sirena coffee maker suddenly stopped producing crema. hoses look good. temperature as before. Is it a problem of the tired crema disk in the portafilter?

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Try descaling it manually- by adding the descaler into the tank, letting the machine warm up and then open the water spout to fill one cup at a time. wait 15min. in between. Also clean brew group and grinder.

Posted on Jun 20, 2008

  • Ligia Moss Jun 21, 2008

    Try rinsing or running a tank of water manually again- by letting water out- this should rinse any residual descaler in the lines. Yes the water when rinsing should come out from steam spout, not the coffee spout. The rinsing after each cup is o.k. with small water coming out. You can also do another trick to rinse the machine manually and that is, at the end of the day, select ground coffee setting, do not add ground coffee, and let the machine make a cup of coffee without the coffee. This will clean the brew group as well.

  • dcpes1 Sep 14, 2010

    The lack of water coming through is probably a mis-setting of the fill level. Just press and hold the half or full select button and release it when the cup is appropriately filled.

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