Question about Konica Minolta magicolor 2400 Laser Printer

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Question about my "Paper Jam at Transfer Roller" issue

Hi Nopoke:

Thank you SO MUCH for your feedback and advice. I did call Konica, and they only told me about the one sensor in the middle of the printer. It looks like a little black cheap pin right, in the middle of the printer, between two roller looking things? Is that one of them? I pulled that out and the pin is now visible and hanging out, which I believe is what it should be, but it's still reading the error message.

You did mention another sensor that I can't see to understand where it's located. Where exactly is the fuser, and where would this other sensor be at? Perhaps, that's the next one that I need to fix and it should work?

I don't want to be taking this printer to a shop, as I know the moment I do, they'll charge me $200+ just to look at it, when all it could be is a jammed sensor.

Please help if you can. I'd greatly appreciate it. You can email me at kennethlin@carolina.rr.com directly. It's much easier for me to check that way.

Thanks again,

Kenneth

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Fuser is that place, whats Hot and where the paper comes out at the end. and middle of the fuser there is a sensor.

Posted on Jun 19, 2008

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