I have had this TV for years with no problems. today I turn it on and there are these green bars that scroll from top to bottom and are the full width of the picture....
any ideas as to what the problem is?
I have the same problem and was told over the phone by a repair facility that the LCD screen is going bad. My tv has done this since i bought it and smacking the back of it with my hand stopped it til now.
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Image retention, Go to Menu and I believe pic settings go to the Burnin Scrolling feature..Will run white and black in full screen, run for an hour problem huold be solved..Happened to mine and the scrolling feature got rid of it.
There is a possibilty its just a defective address board thats causing the issue. Can yoiu reply to my email address tvtek(at)msn.com with the complete model which will be on the side of the TV. It should be something like HPT5054X/XAA and I also need the serial number. Is the black bar on the left, center or right side of the screen? I need all that information to further assist...
I am assuming that this is a green bar and you are connecting your cable box to your tv with an hdmi cable. If this is true you need to walk over to the cable box and turn the power off (not with any remote control but directly on the unit). Next press the menu button that is on the unit. The hidden menu will come up on the screen. You will see Color System as one of the menu options and you can use your remote control or the down arrow on the front of the cable box to scroll down to Color System. Next use the right arrow or the left arrow to change it from YCC 4:4:4 to RGB or vice versa. Then turn on the cable box and voila the green bar should be gone.
My problem turned out to be silly but simple. I recently took my TV off the wall and mounted it on a stand alone platform. I snaked the power plug through the back tube and left too much tension at the entry point for power. If you leave the slightest tension the female connector will jiggle and it will shut off. It normally takes 3 minutes before you can retry and then the problem persists. Try allowing more slack and/or buying a new power connector to make sure the plug connects correctly. Good Luck!