My insignia pilot player was damaged (how it happened unknown) The outside of the screen is in perfect condition and the outside of the player is in perfect condition however there is a crack on the inside of the screen and the ink has bled out so the screen is almost completely unreadable. Is there anywhere I can get it fixed without the warranty?
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Re: Getting damage fixed?
Hey originalle, While LCD screens from MP3 players can sometimes be replaced, repairs may often prove to be cost-inefficient when compared to buying a new product. This could be due to any number of reasons, but may often be the result of a lack of replacement parts. If you would like to get a better idea of what can be done to repair your MP3 player, you may wish to first contact Insignia® directly. An Insignia® technical support representative should be able to provide you with the pricing and availability of replacement LCD screens, but please keep in mind that the part may only be available as part of a larger assembly. Alternatively, you can always check with your local electronic repair facility to see if they are able to service MP3 players. Some companies may have access to third-party/aftermarket parts for your model, or even provide a mail-in service program for your area. If you are not sure where to look for assistance, remember that you can always check your local Yellow Pages for more information under "audio-visual repair." Hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.
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Most likely the device has had damage done to it either from being dropped, not being ejected properly from the computer or liquid damage. It's corrupt from what you've explained and now it not turning on tells me that it's pretty much gone. I advise looking into getting a new MP3 player.
This happens a lot with these units (not just insignia). The backlighting goes bad. The lcd probably works, but, because no light is going through, it just looks black. This happens a lot especially if they get wet (moist). Wrap them in plastic before going on a run. The good news is, these are inexpensive to replace on ebay.
the directions from Samsung to pair the headset was way off. You need to hold down the main button then turn on the headset. Only then will the headset go into pairing mode by maintaining a solid blue light. It took me a couple of days of troubleshooting and experimenting to realize this pairing method. I just hope that this problem is only due to my headset because I assume a lot of people who buy this headset and try out Samsung's directions will become very frustrated. I almost returned the product and I am sure many others would too.
You can take your Insignia MP3 player into any Best Buy™ store to get service.Since broken screens are considered to be physical damage you will likely have to pay for an estimate to determine the cost of repairs.Depending on the extent of the damage, you may find that it makes better economic sense to purchase a replacement MP3 player rather then get the unit repaired.
I am sorry to hear about your Insignia® Pilot MP3 player's cracked screen. Unfortunately cracked screens are considered to be physical damage and are not covered by the manufacturer's limited warranty nor by any Best Buy™ performance service plan or product replacement plans.
The MP3 player may still be serviceable but you would have to pay for the cost of repair. Your local Best Buy store can help you by sending the unit out for an estimate. However, my experience with these kinds of repairs is that they can often come close or exceed the cost of a comparable replacement item. It may make more economic sense to simply purchase a new MP3 player.
Sorry to hear about your Insignia Pilot® MP3 player. Your local Best Buy™ store can help you get the unit sent out for repair. Unfortunately any impact damage would not be covered by the manufacturer's warranty or any service plan that you may have so you would have to pay for the repairs.
Try reset, repair, and recovery methods to make sure it is not a software issue. If those methods fail, you have a damaged lcd screen, and the player will need to be replaced. There is no repair svc for damaged lcd screens.
Best Buy can repair the screen on your Insignia MP3 player if it is damaged. To get service take the unit into the Geek Squad counter at your local Best Buy store. The store will assist you in getting the unit sent out to one of our service centers for repair.
Be aware that screen damage is not covered by the manufacturer's limited warranty. That means that you would be responsible for the cost of the repairs, including paying a diagnosis fee up front (which would be applied toward the cost of the repair if you accept the estimate).
To be honest, depending on the extent of the damage, it may be in your best interests to simply consider replacing the MP3 player with a new one. Because of the high cost of repair and the affordability of new MP3 players, it may simply be more economical to purchase a new MP3 player rather then repairing the damaged one. Again, your local Best Buy store can help guide you in making the best decision for you.