Question about Lexmark Office Equipment & Supplies
This can happen if the lever on the cover open sensor is knocked off the switch assembly.
1. You can first try a hard reset and see if that helps..Unplug printer from AC power source, and disconnect from PC. Wait about 10 minutes, and reconnect to AC source and PC. Now turn on the power button on the printer and see if that helps.
2. Try blowing the insides with a can of compressed air to clear out any dirt/debris from inside.
If that doesn't work, then please contact Lexmark Technical Support for additional assistance here:
NOTE: When calling for service, you will need to know your printer model type and serial number.
Please call from near the printer in case the technician asks you to perform a task involving the printer.
You can get a service manual by contacting 1-877-577-2787.
Hope that helps!
Posted on Jun 11, 2008
ITS A SENSOR PROMBLEM MY DEAR FRIEND.JUST CHECK OUT IS THERE ANYTHING STOPPING THE COVER TO DETECT THE SENSOR.ALSO TRY TO CLEAN THE SENSOR TO CLEAR OFF ANY OBJECT THAT IS STUCK IN.
Posted on Jun 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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