Question about HP PhotoSmart 7960 InkJet Printer

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Print cartridge stuck

There was a paper jam, and now the error message says "Print cartridge is stuck. Clear jam then press OK." It's an HP 7960 which has never had a second of trouble until this.

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  • GrammaG Jun 11, 2008

    Thank you very much for sending the link to such a detailed site. Unfortunately, my printer is a 7960, and the back does not match the illustrations. Mine is not enough like the pictured printer for me to be able to extrapolate how to pull out a printing device. There are no buttons that I can locate.

    Again, I REALLY appreciate your sending the information. I think my printer is just "toast." I've fiddled with it so much now that I've probably added problems to whatever was caused by the jam. In any case, it's it's sending the same message, and paper runs freely through it, so I don't know what's still wrong. The cartridges don't travel smoothly across the track, so perhaps the jam caused a misalignment of some sort.








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Hi please click on the link below to know exactly what you need to do to fix paper jam problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09128&lc=en&cc=us&lang=en&rule=1823&product=77146&dlc=en

Please let me know if it fixed the problem or not.

Cheers

Posted on Jun 10, 2008

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can u cet alignment print from u r printer if u get this printer .
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