M250 player unresponsive to Sansa Connect Device Recovery
Hi there, my mp3 player has a problem which seems widely unsolved on this forum: it won't turn on at all (no display at all) unless connected to a computer. The battery definitely has power. The day it stopped working I had listened to it and then instead of turning it off with the power button, I paused the player since the player turns itself off if it is paused for long enough. Later that day it wouldn't turn on.
I have tried various things such as holding down the power button with no battery in to reboot the player, reformatted, attempted to install the latest firmware (the firmware repeatedly reported a 'Communication Error!' despite me plugging in the device while holding down power to do a forced MSC connect).
As a last resort I tried your suggestion of downloading and running Sansa Connect Device Recovery. However I can't get my device to display the required 'Recovery Needed' message (by holding down the right +vol up buttons and press-and-releasing the power button). I tried running the recovery tool with out the 'Recovery Needed' message (just figured I may as well try) and the tool reported that it was unable to recover the device. Any further ideas?
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Re: m250 player unresponsive to Sansa Connect Device...
When connected to a pc or laptop are you able to get into the device? Is it recognized?
try to recover all data to a folder on your pc. USE THIS this recovery software should find most everything on the drive unless the chip set is fried. when a device is formated it really isn't erased. the data string is flipped. (ones become zeros and zeros become ones) recovery software flips it back. look for the .dat firmware file or the particular os and see if you have the update. If you do copy and paste the update onto the os and re-install to the mp3 this will force the new sys.
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If your Sansa Connect won’t start check to make sure the device is charged and the hold switch is in the unlocked position. If the device still will not start, you may need to run the Sansa Device Recovery application. With a copy of the Sansa Device Recovery application installed on a PC, you can connect your to the device via the USB cable to the PC, and restore the device software to an uncorrupted state. However, all of your subscription settings and content will be removed from the device. http://www.sandisk.com/Retail/Default.aspx?CatID=1532