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The shaft on the motor for rotating the brush is not moving. It is a Kenmore Whispertone 12 VModel 116 3521290. I am suspicious of the Belt Protection system.

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  • kenamy Nov 26, 2008

    i need to clean the brush on my whispertone vacuum. i have misplaced my manual and I am not sure how to take the power head apart to do so.

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Generic problem for all Vacuums
The shaft on the motor
Posted by tsnater on Jun 10, 2008
The shaft on the motor for rotating the brush is not moving. It is a Kenmore Whispertone 12 V Model 116 3521290.
I am suspicious of the Belt Protection system.


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me that you have a motor that is froze up and would be in need of some type of service, whether it be the fan(s) on the end of the motor, the carbon brushes are sticking and bound up, or the armature would be the last thing. Just be careful that the repair cost and labor do not exceed the cost of a new motor. The motor shaft should @ all times should spin freely. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.sears.com/ Customer Service 1-800-4-MY-HOME 1-800-469-4663
Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on Jun 11, 2008

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