Question about Insignia NS-DV2G MP3 Player
I just got an Insignia Pilot Mp3 player. I also bought a 2 month subscription to the Best Buy Digital Music Store/Rhapsody Music. When I went to download to rhapsody/best buy software, which I've done several times already, I get a strange message. I've even called Rhasody to try to get it resolved, but they couldn't help me either.
The message reads as follows:
Rhapsody requires an active internet connection. Please connect to the internet before continuing with Rhapsody setup. If you still receive this error message after connecting, please check your firewall and proxy settings.
I've tried turning off the firewall, and it still did not work. Rhapsody said I need to configure my McAfee Virus to allow the Rhapsody program to pass through. However, I don't know how to do this. So, if anyone can please tell me how to configure McAfee to allow Rhapsody, I would greatly appreciate it! I turned on The BB Digital music store rhapsody program to import some CDs into my Insignia, and it forced an updated, stalled during installation, and then just errored out completely every time I tried to launch it. I'm going to try to reinstall from the product disk but I'm worried it's just going to force the update again and fail again. An MP3 player isn't worth anything if I can't import my music to it!
Okay...MacAffee is causing problems with your connection and with the download/update. You will need to right click on the MacAffee icon in the system tray (bottom right of the screen) and open the program to turn it off (or just quit the program). Also make sure your firewall is down when doing this.
Re-install BBDMS (aka Rhapsody), and allow the update to happen. Once this is complete (assuming that MacAffee is the only anti-virus software running) launch the program, connect your MP3 player, and "authorize" the player on your computer.
This should take care of the problem.
I would also recomend a different anti-virus and firewall program. AVG isn't as invasive, and PCTools firewall will allow you to configure what programs are allowed to use the internet.
Posted on Jun 25, 2008
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Posted on Jan 02, 2017
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