Question about Microsoft MediaRecover File Recovery (2120635)

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Backup and recovery

Hp computers have a problem that goes back to early 2007. When backup disks are made and restore to factory settings the backup disks won't work. The files and folders are there but they will not open. The problem is with RestoreWiz and Softthink software that came with the computer. Running Vista Home

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  • Anonymous Jun 13, 2008

    Hello,



    I did have a problem with my operating system. I decided to restore to factory settings. Before I reset the laptop, I was asked to backup the data. I selected the backup option. Now, I do have two files Backup.1.exe and Backup.2.fbw. When I try to restore the files, I get Windows C++ Run time error message.



    Please help

  • Anonymous Nov 11, 2008

    I also get the Microsoft Visual C++ Runtime Library Error.



    This application has requested the runtime to terminate it in an unusual way.



    Please contact the applications support team for more info.

  • ryackel Mar 11, 2009

    I have the same problem.

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Delete the System Recovery Files folder located at C:\System Recovery Files then try to run the backup.1.exe program again. I also found the you have to have the Backup.2.fbw file burned to a DVD before it will restore the files.

Rayna

Posted on Sep 23, 2008

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Have a nice New Year

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