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the truth is that you cannot unlock the phone for free.
There is a free site you can try out first but it is for soft unlock not hard unlock.You can use this link for the soft unlock, then trying out that with this site unlocktotalk.com/UnlockCodeInstructions.htm, you will now try out the hard unlock with the site below
Note:hard unlock is not free,You will be charged to get your unlock code. The only way by which you can get the unlock code for free is by calling your service provider and requesting for your unlock code.
If you service provider refuses to give it to you, then there is no other place where you can get a free unlock code.
Visit the link below if you are interested in buying the unlock code:
Because it is a unlocked phone! Anytime you hear about a unlocked phone its not a good thing as most people think it is. When you unlock a phone you only unlock it to make phone calls, and simple text's. You can get or send pic's, pic messages, or even surf the web on them. My advice is to get a phone that is locked to your service provider.
First suggestion is that you remove the battery totally for a few minutes. If that doesnt work I'd suggest you do a master reset. Go to settings, initial set up and scroll down to master reset. Hope this helps