Question about Apple iPod classic MP3 Player

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IPod Classic 80 GB - Silver perpetually restarts itself after enabling auto sync.

I just bought a new iPod Classic 80 GB - Silver from Best Buy. I brought it home and, with autosync off, I added songs. The iPod worked as it should. After I selected autosync and disconnected the ipod after the update, however, the iPod began a cycle of hard restarts, making to the main menu for about 2 seconds when it restarts itself again. I ran diagnostics, running into no problems besides that for a few of the tests it needed firewire (FW) connection when it is clearly USB...
anyway, I forced the iPod into disk mode and reset it to its original state. Again, I manually added songs to the iPod. It worked fine. Again, I tried to autosync again, and the iPod begans its cycle of restarts. It is no in forced deep sleep. What should I do?

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  • dirty cherry Jan 07, 2009

    my ipod classic 120gb goes through a cycle of restarting itself when im right in the middle of using it.

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  • 53 Answers


you may be able to get an exchange if the problem persists

contact best buy and tell them

Posted on Dec 09, 2008

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