Question about HP Officejet 7310 All-In-One Printer

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Print Cartridge Fails to align HP 7310

Tried 3 different color cartridges. Each time, it fails to align. Printing is weak and faded looking

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  • kbingo Nov 18, 2008

    i try to align new cartridges it says print cartridge alignment failed refer to device etd

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I was having the alignment problem with the black cartridge. After changing the cartridge, try turning the printer off then back on after 5 minutes. It worked for me.

Posted on Sep 08, 2008

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My HPDeskjet says alignment failed. Cartridges are set to default quality. I just replaced the ink cartridge.


Are they refills? HP will not accept refills at all . I know from experience.
If they are HP cartridges then the print head is probably clogged. ( the big square tray that the cartridges fit into)
You'll have to remove it (just a latch or clip. Look in manual) and replace it. They can't be cleaned. I've tried on several different models.

Jul 14, 2016 | HP Deskjet 3050A e-All-in-One -...

1 Answer

My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Alignment failed. I refilled the cartridges and not it says alignment failed' How can I overcome this problem?


The alignment fails any time that the printer cannot print any one color. One of your colors is not printing. There are a few possibilities, and most point to refilled ink, which this (and most ink printers) printer does not tolerate well. I would first try a different ink cartridge.
There is a characteristic problem with a part inside the printing mechanism that cracks, and most of the time when using refilled ink. My theory is that a chemical in the ink reacts with the weak plastic and warps and cracks it.
There are no parts available for HP's.

Sep 18, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

How do you install an ink cartridge on an HP Officejet 4315 All in one Printer that I have had given me, with everything but the instruction book. Can you also confirm that the cartridge numbers are 27...


Hi there,
Working with print cartridges
To ensure the best print quality from HP All-In-One, you will need to perform some simple maintenance procedures and when prompted by a message on the display replace the print cartridges.

A) Handle the print cartridges
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.
Note : Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems or even permanent damage.

B) To replace the print cartridges
1) Make sure the HP All-In-One is off whenyou open the print cartridge door to access the print cartridges, the Hp A-ll-In-One will not release the cartridges for changing. You might damage the HP All-In -One. If the print cartridges are not docked safely on the right side when you try to remove them.
2) Open the print cartridge door.
The print carriage should now move to the far right side of the HP All-In-One. If the print cartridge does not move to the right side, close the door. Then trun the HP-All-In-One offm and then on again.
3) Wait until the print carriage is idle and silent, and then lightly press down in a print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
If you are replacing the black print cartridge, remove the print cartridge from the slot on the right.
4)Pull the print cartridge toward you out of its slot.
5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge.
6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
Caution Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical connections.
7. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black print cartridge, slide it into the right slot.
8. Close the print cartridge door.
9. If you installed a new print cartridge, the print cartridge alignment process begins.
10. Make sure you have plain paper loaded in the input tray, and then press OK.
The HP All-in-One prints a print cartridge alignment sheet.
11. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Align the print cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print
cartridges ensures high-quality output.
To align the print cartridges from the control panel when prompted
1. Load letter, A4, or legal unused plain white paper into the input tray.
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The HP All-in-One prints a print cartridge alignment sheet.
2. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
To align the cartridges from the control panel at any time
1. Load letter, A4, or legal unused plain white paper into the input tray.
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support.
2. Press Setup.
3. Press 6, then press 2.
This selects Tools and then selects Align Print Cartridge.
The HP All-in-One prints a print cartridge alignment sheet.
4. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Black Cartrige no . :27/21
Tricolor Cartridge no . 22

Hope this helps.
have a good day.

Dec 04, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

Printer keeps showing Office Jet 8500 Wireless


The printer wants to align the print cartridge, if you print out the alignment sheet, and then following instruction, place on scanner and scan it in etc, and it fails to callibrate, I have found it is because some of the information on the calibration page is not being printed correctly so therefore machine cant calibrate the print heads from it, this is normally due to poor quality cartridges or failing/empty print cartridge or cartridges, these use two I think, and I bet one of the colours from the colour isn't printing properly, replace colour cart if blacks look good. Below is a link to HP so you can see what a alignment page needs to look like to pass calibration, compare yours and you may find a colour is dodgy on it.

see HP's support information

Nov 12, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Continually says align print cartridges


My guess is that the color cartridge is either defective or not inserted correctly. I have a 6110 and know that inserting a print cartridge is a little tricky. If it isn't completely inserted and the top latch fastened correctly, the cartridge either won't work or produce errors.

Try reseating the color cartridge so it's inserted in exactly the same way as the black cartridge and run a print job again.

Open the following web page and go to Step three to see the instructions for cleaning the electronic contacts on the cartridge and print carriage.

Ink Cartridge Alignment Fails

Those seem the most likely causes and solutions to me. Good luck.

Oct 29, 2008 | HP OfficeJet 6110 All-In-One InkJet...

4 Answers

Hp officejet 6110 not printing with black ink


Hi lilacky-

Here are some HP support links that might be helpful... and a couple questions to consider.

Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below:
* HP 56 black print cartridge
* HP 57 tri-color print cartridge
* HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)" info from: Installing a Print Cartridge
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477 Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge? These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful. see also: Slow or No Response from Printer
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477 -JW

Oct 03, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Hp 7310


If the color cartridge doesn't print the color bars on the alignment page (either, redish pink, yellow or blue) then the alignment process will not finish. Same for the black. If the black cartridge is printing ok, then replace the color cartridge and try this again...

Jan 08, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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