Question about Acer PC Laptops

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Notebook power adapter

Hi, I've had an Acer for about six months now, and lately (a week or so) I've had trouble with the adapter. I have it plugged in but it doesn't register is as being plugged in and thus the battery doesn't charge. At first if I touched/pressed/twisted the cord it would pick it up and start charging, now it wont work save at my desk with it twisted a certain way. My Mom got the same model laptop about a month after me and now her power cord is doing the same thing.

Is this a common problem? I contacted Acer and they told me since I bought the computer at Best Buy and not through them, I have to see about replacing it via Best Buy, but I didn't buy a warranty with Geek Squad because after dropping $600 on the computer, I couldn't afford another $150 that I might not have had to use, so I'm not sure they'd even look at it.

Help would be greatly appreciated before I go out to a store.

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  • shamaho Jun 10, 2008

    Hi! Thanks for your response, I'll do just that.



    I actually own a DELL Pc, I wish I would have gotten my notebook from there now because you really do offer much better tech support than Acer seems to.

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Hi
I am a Dell Certified Sysyem Engnieer(DCSE).
the issue you are facing with the system seems either for ac adapter or to the port you connect the ac adapter to
now if you already tried a good known ac adapter on your system and it does the same thing
wot i can suggest is get a new ac adapter as it would be less expensive otherwise the system board needs to be replaced.
My honest advice would be get a Dell next time whenever you purchase a computer.you will get great technical support over the phone and chat.

Posted on Jun 10, 2008

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