Question about RCA 25414RE3 Corded Phone

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Will not call out!!! 25204RE1

I can do everything on this phone BUT call out! It has a dial tone but is not recognizing the keys when you dial. Remains at dial tone. I am able to pick up calls and see caller ID, just not place a call. Please help!!!

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  • darcybertolo Aug 25, 2008

    i have the same problem with my RCA 25204. everything works as per normal except i can't dial out. Worked fine till i moved, now i can't dial out at all

  • Anonymous Oct 07, 2008

    I cannot get the keypad to dial a number the work well when not trying to dial out. Speaker nor handset works

  • adefcu Feb 18, 2009

    The fix worked! Thanks!

  • adefcu May 11, 2010

    I have not fixed this issue and I was under the impression this was a free advice offer. I will just have to return the phone and buy a different one.

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I just encountered this same problem on my phone. To resolve, you must hard reset the phone as follows: unplug power cord, unplug phone cord, remove all batteries. Leave disconnected in this state for at least 10 minutes. Now reconnect in following order: reinstalling batteries, reattach the phone cord followed by plugging in the power cord. This restores the phone to the original settings. You will lose items in memory, but the phone dial function should be restored. This was recommended by customer service and resolved my issue which sounds identical to yours. You can now proceed with resetting up your phone as desired.

Posted on Feb 12, 2009

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