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My computer keeps turning off while I'm playing a game both on & off line. It also turns off while I am running a Webroot Spy Sweeper on my computer. This also happens while both on & off line.

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Have you installed or replaced any hardware such as a video card, extra hard drive/DVD drive, etc? Generally computers will shut down when too much power is required but the power supply isn't able to handle it (PC companies manufacture computers so that they work with the bare minimum power supply wattage).

Also, make sure the outlet/surge protector you're using isn't faulty, and everything is securely connected inside the case (Hard drive/Optical drive cables, sound/video cards, RAM, power supply cables, etc)

Posted on Jun 10, 2008

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Posted on Jan 02, 2017

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Hello there:
please try these links and see if they will help you.
hopefully you have the genuine product

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Webroot spy sweeper window says program damage


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lind regards and please don't forget to rate us

Dec 08, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Uninstall


Hi Jeli

most effective way to uninstall Spy Sweeper is to go to Control Panel and then select Add and Remove Programs. In this case, you may try to follow the instructions below.

1.right click on the Spy Sweeper icon on the right hand side of the toolbar where the clock is located and select exit

2. press ctrl + alt + delete which will open the Task Manager.

3. Click on the Processes tab. Search for spysweeper.exe. If this process is running click on it then select end process.

Repeat this step to search for and close the process WRSSSDK.exe. After this is done Spy Sweeper should be able to be removed by using Add/Remove Programs

Keep me posted.

Thanks.

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