Question about Brother IntelliFAX 4100 Laser Fax
This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should
check the line.
Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.
If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.
It's also important to adjust the compatibility mode, to do this, follow the steps below:
If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.
If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)
I wish you good luck.
Thanks for using FixYa.
Posted on Aug 15, 2010
The "poor line condition" problem may be eliminated by unplugging the fax phone line at both ends and plugging it back in several times to ensure good contact. The cheapest solution to the "memory full" problem is to buy an inexpensive back-up fax machine for sending documents only. You can program one machine to receive all incoming faxes, and use both machines for outgoing faxes. Fax machines start at about $29.95 at most stores. They can often be programmed as "master" and "slave" in order of priority, depending on the model.
Posted on Jun 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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