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Cartridge Jam - HP Office Equipment & Supplies

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  • Anonymous Nov 20, 2008

    My HP printer suffers a cartridge jam every time I try to use it. I turn it off, unjam the cartridge, turn it back on and it does the same thing immediately. It's not intermittent and unjamming the cartridge doesn't help, since it just does the same thing every time.

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Better than never......

Turn off printer, slide the cartridge to the left. power printer on....

Posted on Jul 26, 2008

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2 Answers

Why is there a paper jam from cartridge?


There could be a hard-to-find shred of paper stuck inside. You may have to use a strong light and even do partial disassembly to locate the source of the jam.

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Open the back and front door and see the properly a small piece of paper make a error of paper jam, after that move your cartridge panel by hand, and check the cartridge fix properly, if cartridge not fix properly fix the cartridge and try again to print.


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Sep 02, 2011 | Lexmark Office Equipment & Supplies

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The printer says that there is a cartridge jam and it will not print.


Does it say "cartridge jam" or "jam in cartridge area"?

If it is the latter open the door and remove the jam.
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1 Answer

I'm getting an error msg and can't print. It says please fix cartridge jam and hit enter. I can't find any jam. What do I do?


If there isn't a cartridge jam then it's probably a carriage jam:
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Hello sir;Track back the paper you pull through you will find a senser either stuck or come off, put it back property.

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1 Answer

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Is it an actual cartridge jam or maybe a paper jam? Try taking the cartridges and all the paper out of the machine and reinstalling them. Check the cartridges to make sure all packing is removed. Sometimes there is clear tape covering the bottom of the cartridge that will cause these errors as well.

Hope this helps
TankMurdock

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Paper jam


are you sure you have put the cartridge in correctly, remove cartridge and put again carefully.

Mar 27, 2009 | HP LaserJet 1020 Printer

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Dear it's the carriage jam error. so it mean that your carriage is jam not paper. so open the printer where you insert the cartridge. check whether it is jam or what . cartridge carrier is jam kindly turn off the printer and try to move the cartridge head by hand very gently and if seems to be stuck than check for anything which abort him to move freely so than might be anything like dust or else. when you get success in moving the head put some machine lubricant on the rod on which head moves and check it ok.

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