Question about Canon PIXMA MP830 All-In-One InkJet Printer

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White line down side of page when scanning

What could casue a white line about 2 inches in from the right border that goes down each page?

Thanks for your help.

TheaDG

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  • 2 more comments 
  • Theadg Jun 10, 2008

    There is just a light grey vertical line that's appearing on every scanned document. It does not appear if I print the same document prior to scanning.



    Thanks.

  • Theadg Jun 10, 2008

    I'm making some progress in narrowing it down. The gray line only appears when I scan or copy from the ADF. It prints fine from the computer and copies fine from the platen.

  • Theadg Jun 11, 2008

    Thanks much. yes, there was a white speck of something. I wiped it off and it was perfect. All fixed!

  • Dung Nguyen May 11, 2010

    try cleaning the roator/ink head.

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If this is happening only when you are scanning using the automatic document feeder, check for something blocking light above the scanner. If you open the scanner top, look along the left side of the scanner glass where the paper is scanned by the automatic document feeder. If you see anything on the glass there, clean it with a soft cloth dampened with clean water.

Posted on Jun 10, 2008

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