Question about Singer 7462 Mechanical Sewing Machine
A week ago, June 3rd, I bought a Singer 7462 electronic sewing machine at JO-ANN fabrics store, Hamden, CT. (Obviously I have my receipt).
I traveled with this machine to Israel, where, I had wrongly plugged the electricity to incorrect volt supply i.e. 230 and not 120.
Unluckily, while plugged it in and turn switch the "ON” position, the electricity had shut down.
As a distressing result – the machine does not work. Sure it is a very new one.
I will deeply appreciate if you inform me which warranty concerning such occurrence and what should I do to fix it? I will be bake in New haven, where I live, next week.
I s there any authorized service center at New Haven area I should attend?
Thank you for your support
Ms. R Yaar
I have a brand new 7462. I can sew about 3 stitches before the macine stops and all the lights turn red - any suggestions?
Posted on Jul 09, 2008
I hate to be the bearer of bad news, but the damage to teh unit will not be covered under warranty. This would be considered customer damage. Warranties are there to cover manufacturing defects and problems. Using the wrong voltage for power is not a manufacturing issue. If ou explain our mistake, they may give you a price break on the repair, but they are not obligated to repair it for free. Your first contact should be with the store where you purchased the machine.
Posted on Jun 10, 2008
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