Question about Sony Playstation 3 (PS3) Console

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PS3 Freezes with all blu-ray type discs.

Hi,

My ps3 freezes about 15 minutes into playing any blu-ray game or movie. It works fine otherwise, boots up fine, and plays DVD's with no problem. This leads me to suspect that the blu-ray lens is scratched or dirty. I've never had this problem before until a week ago, when i moved the ps3 from a nightstand to the carpet and I've been playing it for about six months with no problem. Do you think this is a correct assumption of what's wrong?

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Well mine would play PS2 and audio DISC only but had difficulty reading blu ray disc/PS3 GAMES which slowly got worse until it wouldnt load any blu ray dic at all.

First i would give your laser lense a clean with a multimedia lens cleaner and see if that inproves things. if it does then it may just be dirty .. but sometimes cleaning the laser only helps for a short while if the laser is burning out slowly.
When the laser burns out the strenth of the laser beem weakens.. thats why sometimes cleaning helps for a short while as more light gets through the clean lense. but as it fads more you have problems again untile it just to weak to read anything.

This happend to my PS3 and i replaced the Blu ray laser myself and all was well again.

Posted on Jun 19, 2008

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You are Partially right.
Ps3 actually work with 2 different diode laser inside.one is Blue and one is red and both working on 2 separate circuit but with the same coil.i do believe the blue diode is dead or defective and that`s why you are able to read dvd(regular one) but no blu ray dvd or ps3 games.Try to clean your lens or replace your laser and you will resolve your problem

Posted on Jun 18, 2008

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1 Answer

Laser problem?


Sounds like your laser has gone bad.

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May 31, 2010 | Sony Playstation 3 (PS3) Console

3 Answers

My PS3 plays PS2 games fine, but freezes up when playing PS3 games. When it freezes up on the ps3 games, the main console menu still works fine. How do I get my PS3 to play PS3 games without freezing?


The issue is the Blu-Ray diode. If one disc stops working 100% of the time but the other two types still work (DVD and CD) then the blu-ray diode died. The good news is that a handy person can fix it for about $45. Just do your research and watch a few youtube videos on replacing the laser and opening the case to make sure you are comfortable. I just did it and it was fine. You can buy the laser assembly on eBay, just make sure you go local and get a warranty. Don't buy overseas.

May 26, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 will read normal cd/dvds but freezes on blu-rays after a few moments. I can play any ps3 game from my hdd without issues, so I think it's a blu-ray issue. I can play ps3 blu-ray games for an hour or...


The 405 nm 10 mw blue violet laser gets whats called thermal kinks in the
optical medium .There hard to weed out in batches of KGD (Knowen Good Dies) . the
problem will arise as the laser diode cycles 400-600 times which puts it right in your-living room
when it starts failing. sound like the Laser.

Jul 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 games play but DVD/Blu-ray will not


Sounds like a bad laser, but you should restore the PS3 back to Factory to see what happens.

If you get the same results it's definitely the laser.

Jun 19, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Blu-ray playback freeze


1st DO NOT EXPOSE THE BLU-RAY FOR ANY REASON - You run the risk of blindness and radiation exposure!!!!!!!!!!!!!!!!!!!!!

Please advise what FirmWare Version you are currently running on. You can find this under;
Settings>System Settings>System Information.

Once I have this info I will provide you with the best fix if needed but It is probably down to out of date drivers. There have been a number of changes to the blurays drivers recently and if these havent been updated then this will most likely be your problem. To solve this all you need to do is take your system online and download the newest FirmWare update. - There are people who NEVER use the system online for different reasons. Since you brought the system BluRay has gone through 4 upgrades. Any BluRays you buy now wll likely be incompatible for playback with the drivers you have on your system.

If you need any further advice on getting online with thew PS3 please post it as a new issue and I will help you - but the PS3 talks you through it to be honest

Cruton
Cruton

Feb 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Screen freezes playing Blue Ray discs only.


I answer this question like ten times a day so don't feel bad.

The blu-ray laser in your PS3 is a three part laser (cd / dvd / blu-ray). They last only 1-3 years with average use. It's a Sony defect.

Check out my common PS3 problem and repair guide for tips and suggestions for your problem.

http://rescuetechla.blogspot.com/

Please feel free to email me any other questions and please don't forget to rate!

:)

Thanks!

RescueTechLA

Feb 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Reads disc fine, then freezes


Start with a firmware update (make sure there is no disc in the drive when you do it)

Then do a System Restore.

If that doesn't work then it's probably a problem with your blu-ray drive itself. You might get by with just cleaning the laser.

Otherwise call Sony @ 1-800-345-SONY

Feb 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Blu ray movie freeze up


I had the exact same problem. I found an old post somewhere that said turning off an internet connection might do the trick. So far it has done the trick for me, but I only tested on one movie. I was getting a freeze every 10 minutes. After turning off the network connection ( wireless in my case but same should apply to wired ) I had no freezes. I'm not sure if I see a pattern but I'm guessing that BD Live may be the culprit and perhaps discs without it suffer because of some bug in the PS3 software to connect or something. Just a wild guess. Looking at updates, BD Live came in on firmware update 2.2 in 3/08. I probably only upgraded recently from a much older version so there is some likelihood to this being the culprit. Don't have enough discs with BD Live to test.

Dec 14, 2008 | Sony Blu-ray Remote for PlayStation 3

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