Question about Hotpoint HSS25IFMCC / HSS25IFMWW Side by Side Refrigerator

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HSS25IFMDWW- freezer frosting up but working

Our freezer is frosting up and gets warm at the top of Frig and Freezer but everything below the icemaker is fine. Also when the top (above the icemaker) gets warm the fan will not come on when closed but everything below the icemaker stays cold. During this time the ice in the ice compartment starts melting. After a few days the ice starts freezing again in the icemaker and everything seems back to normal for about 5 days. Then we start all over again. Any help would be greatly appreciated.

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  • lilybean Jun 27, 2008

    Same thing, though the ice hasn't started melting yet



  • Anonymous Aug 23, 2008

    I have the same problem. I cleaned the fan area and my freezer in the top area went from 64 degrees to 59 in the past 8 hours.

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  • 409 Answers

Sounds like the defrost thermostat or you may have a crack in the water line causing the freezing.

Posted on Sep 13, 2008

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GE Profile PGSS5NFXA SS Refrigerator Freezer; the frig warms up?


The problem is most likely to be the defrost heater Check the back of the freezer compartment for frost If you have frost on the back wall of the freezer compartment you will need to unplug the unit and remove everything from.it next get several towels to place on the bottom of the freezer to catch the water from the melting frost Using a hairdryer heat the frosted area to defrost remove the back panel of the freezer under it you will see a frosted up mess after defrosting you will see one or 2 heaters mounted on metal brackets they unplug and can be tested using a ohmmeter or continuity tester also check the defrost thermostat an replace defective items.put it together you should be all set

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Our frig won't go below 44 degrees. I've checked the coils and they are frost free. The freezer is working fine. Is it a thermostat problem?


It sounds like the condenser coil is dirty. That's the coil under or in back of the frig. Other than that check the door make sure it's closing and the door gasket is not ripped. It may be letting in warm air. If the t-stat clicks when you turn the dial it's working.
I hope this helps.

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1 Answer

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Bad defrost timer, most likely. It is not defrosting the evaporator, and therefore, no air can be passed over it. Hope this helps

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2 Answers

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check to see if you have frost on the back panel of the freezer if so then defrost the unit and if your able to find the failure of the defrst heater or defrst thermostat,or the defrost thmer more than likely its the mother board since its a general electric frig but if you manually defrost until a repair tect can come then it will run normal until it frost up again but before you call the tech out make sure you have the frost on the back panel otherwise he'll make several trip trying to solve the problem with the frig unless its the defrst heater

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1 Answer

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niether. is there frost on back wall of freezer? if no look behind back wall and see if there is frost on all the coils when running. if less than 80% is frosty...freon. or is there frost covering back panel..if so then defrost problem would be correct. but side would be warm so I think not.

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1 Answer

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is there frost building up in the back of the freezer wall?mike

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1 Answer

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HI thanks for your question, i think what your problem is . the compressor is over heating and cutted out. clean all the coils at the back of the fridge. if theres a fan motor at the back make sure its going check that thanks

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Is there frost on the back wall? If so your coil is frozen up and you have a defrost problem. The water coming out of the freezer door could also be caused by the same problem.

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1 Answer

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Is your fan blowing in the freezer? Frost on the back wall of the freezer usually indicates a defrost problem... defrost themostate, heaters, take back panel off and check evap for frost build up and if your fan in working.

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1 Answer

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give the unit a full defrost then unblock the drain hole. it sounds like the tiny defrost heater element may not be working and is therefore causing excess frost to build up on the freezer evaporator. also check door seals are not holled anywhere.

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