Question about Acer AL1916W 19" LCD Monitor

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Monitor just stopped working, screen is white.

All connections check out ok, but screen does not work.

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  • Schmediac Jun 10, 2008

    No, the screen remains white. It was working earlier, and I left it on,and when I came back it was just white.

  • Schmediac Jun 10, 2008

    My husband did, he didn't find any problem with the cord.

  • Schmediac Jun 10, 2008

    Thanks, I appreciate your input. I guess I'll have to ship it back to Acer.

  • Tim Babcock
    Tim Babcock May 11, 2010

    It could be a bad monitor cable as well. A technician should look at it.



    Good luck on that.

  • Russ Melanson
    Russ Melanson May 11, 2010

    It sounds like the video or logic board inside the monitor is faulty. An experienced technician can replace this but it will probably be expensive. Does the On Screen Display work, when you press the menu or brightness/contrast control buttons on the monitor?

  • Tim Babcock
    Tim Babcock May 11, 2010

    Have you tested the power connection? Is there power in the cord?

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  • 47 Answers

The totally white screen and no On Screen Display / Menu indicates your monitor is definitely faulty. Unfortunately the only solution is to have the monitor repaired, or buy a new monitor. If the monitor is still under warranty, the manufacturer should replace or repair it. Sorry to be the bearer of bad news :(

If you know someone that is technically experienced and is willing to try, replacing the logic board is fairly simple assuming you can find an exact replacement. I suggest searching google for AL1916W video board or logic board, you might find an electronics store that carries the part, or you might find one on eBay.

Posted on Jun 10, 2008

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Laptop LCD screen turned completely white
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On IBM laptops use Fn+F7.
On HP laptops use Fn+F4.
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I always check the video cable connection first. Reconnecting the video cable may fix your problem.
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You’ll have to disconnect the video cable from the LCD screen and the inverter board. After that you connect another working screen and test video.
The original screen is white but my test screen works normal and I can see the image. After this test I can tell that the problem must be related to the screen.
After I assembled everything back together and connected the original LCD, it’s still white.
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In my case this problem is related to the LCD screen and it has to be replaced.

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