Question about HP OfficeJet 6210 All-In-One InkJet Printer

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All in one

I have a vonage phone line and i am trying to get my hp fax all in one set up

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  • kim53 Jun 20, 2008

    Cannot get my fax machine hp inkjet 6210 to work with Vonage any answer?

  • Anonymous May 07, 2009

    I have vonage as well. I can receive faxes but cannot send faxes.

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I have a hp officejet 6210 all in one and my printed want receive fax what is the problem. from mary

Posted on Jun 18, 2008

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1 Answer

I am trying to send a Fax but keep getting a communications error


Vonage is a DIGITAL phone service. ALL fax machines are analog devices. You need a plain old telephone line.

Jul 22, 2009 | HP LaserJet 3050 Printer

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Unable to send or receive fax over vonage/dsl


I also have vonage and this fax macine - the incoming fax was going to vonage answering machine.

I went to setup (that little button above and to the right of the OK button to "basic fax setup" and changed my rings to answer from 5 to 2. This will work for me, because I only set it to auto answer when I know a fax is inbound - you might want to adjust so you can aswwer a call if you do not have a dedicated fax line.

Good luck

Dec 05, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Can't Send or Receive Faxes from MFC-7820 N


You may not need a separate fax line from Vonage. If you don't need a dedicated fax line, you can try changing the "Bandwidth Saver" settings on your Vonage voice line from your account on the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

If your fax machine has a Telephone Answering Device (TAD) setting, you can share your voice line with your fax machine and be able to receive faxes and voice messages. Hopefully this will work for you.


Dave Grannas

Nov 04, 2008 | Brother MFC-7820N Printer

2 Answers

Hp j6400 fax over voip line error code 388


Fax machines are ANALOG devices, VOIP, Vonage etc are DIGITAL devices.. It won't work reliably

Oct 29, 2008 | Office Equipment & Supplies

2 Answers

Faxing using voip


I can tell you after trying Vonage a few years ago and them telling us to change all sorts of settings on the machine, that faxing never worked and now I have no idea what the factory default settings should be.  So, if you decide to try it, WRITE DOWN THE DEFAULT SETTINGS so you can switch them back if you need to!

Jul 22, 2008 | HP OfficeJet 6110 All-In-One InkJet...

3 Answers

HP 5610xi All-in-one wont send fax since switching from Vonage to Comcast


the 5610 will send & recive with comcast try to do the test from the unit itself. Try to send a test fax to HP 1-888-473-2963 it will send you a return fax

Jul 11, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Trouble faxing and receiving fax from "Brother 575".Can you help me with my fax machine? I have vonage, and I still can't receive any faxes. The machine makes copies, and receives calls,send faxes, but not...


Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

Hopefully this will work for you.

Dave Grannas

Jun 01, 2008 | Brother FAX-575 Plain Paper Thermal

1 Answer

Vonage and faxes


Only real solution I know would be to get rid of Vonage. All experiences with Vonage has left a bad taste in my mouth. Regardless of your broadband speed, Vonage uses open internet and is subject to network problems. Fax's require Real-Time communication/transmission control, which is, thus far, not available with Vonage.

Dec 24, 2007 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Vonage Again


Just use a splitter and connect the phone line direclty to officejet 7310 All-in-One line 1 port.
Then make below changes :
Press Setup on the All-in-One. Navigatet to Advanced Fax setup - Fax speed. Set the Fax speed to Slow. Also set the ECM (Error Correction Mode) to Off.

Thanks

Dec 22, 2007 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Fax - Using Vonage


Press Setup on the All-in-One. Navigatet to Advanced Fax setup - Fax speed. Set the Fax speed to Slow. Also set the ECM (Error Correction Mode) to Off. Try sending FAX.

Dec 22, 2007 | HP OfficeJet 7310 All-In-One InkJet...

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