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This is a very common problem for this model phone. The lower flip assembly usually breaks as well where the cable runs through it. A new flex cable and housing can be ordered on ebay. The V551 should be the same cable and housing.
i had the same problem as well. there is a small button to the top right of the settings button. you can take a toothpick or paperclip and gently tap the button several times. tap it to see if you get a response, if not then turn off the phone and turn on the phone with the button tapped.
Yes you can access the address book using a data cable, but why don't you just take out the sim card if the numbers are stored on there? Or are they stored on the phone? I have a v551 with the sme problem that i am trying to fix so I have mine in pieces. If I can fix it I will let you know.