Question about Tomtom ONE GPS Receiver

3 Answers

Tomtom one will not start up

Light is on while charging, but unit will not start even after resetting

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  • Anonymous Apr 16, 2009

    First, this piece of garbage starting turning itself on in the middle of the night and began talking. Scared me half to death. Then it would show directions, but would not speak at all. I hit the reset button and now it won't even turn on anymore. I have had the device for a little over a year and have used it maybe 20 times in that period. It is nothing but trash that has been trouble from the start. I will call TomTom support (of course they are closed now) and I am sure they will provide very little help. Even their website sucks! I cant even access the page that tells you how to reset the device. I had to come to this site to find out how!
    Do yourselves a favor and dont buy this device if you are thinking about ourchasing one.

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3 Answers

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Go to tomtom.com web site then uk then my tomtom login or create a account if you have not registered its free then email them they now have support in uk and offer excellent service and ask the question email is the best way.
you should get a reply within 1 to 2 days also look at their faqs
a couple of things to try
(1) hold reset 20 seconds.
(2)remove sd card then do 20 second reset put sd card back in, hold switch button on untill you get a display then release switch

Posted on Jun 10, 2008

Go to tomtom.com web site then uk then my tomtom login or create a account if you have not registered its free then email them they now have support in uk and offer excellent service and ask the question email is the best way.
you should get a reply within 1 to 2 days also look at their faqs
a couple of things to try
(1) hold reset 20 seconds.
(2)remove sd card then do 20 second reset put sd card back in, hold switch button on untill you get a display then release switch

Posted on Jun 10, 2008

  • Level 1:

    An expert who has achieved level 1.

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  • 1 Answer

Not sure enough about your description to know if this will help, but my TomTom will not start if I just press the button. I have to hold the button in about two or three seconds before it starts.

Posted on Jun 10, 2008

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Posted on Jun 03, 2008

SOURCE: Tomtom not switching on

I had this problem. had it plugged in charging and then pressed the the reset and the power button at the same time for about 30-50 seconds and then after that pressed the power button and so far so good

Posted on Aug 14, 2008

6ya6ya
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Posted on Jan 02, 2017

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1 Answer

Unable to turn it on ,only lighted screen and connection ca be seen


First of all, make sure the battery is fully charged. If you're not sure your car charger is working, try charging it with a USB-cable on your PC/Mac.

Once the battery is charged, RESET your TomTom.
Old TomTom's have a RESET button on the bottom. One model has it's reset button hidden under a cover.

Newer devices don't have a reset button. You reset them by "KEEP PRESSING THE POWER BUTTON A LONG TIME"

Try pressing even more then a minute. Eventually you should hear the TomTom "Drumm Roll" (the starup sound), and your GPS would start normally.

If this doesn't work, Try updating the device firmware using a USB-cable and the right software depending your device. Older devices use TomTom HOME, never ones use TomTom MyDrive.

I wish you a lot of succes!

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Have you tried to RESET it ? .... either, hold down the power ON/OFF button for a long while ... (e.g. 30 seconds or more) ... until the device starts up (then let go)..... or use a pin (paper clip) to push into the RESET hole at the bottom of the device.

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my tomtom does it now and then. solution is to take it to the car plug the car charger in to it, then press the reset button wait about 3 or 4 secounds and should come back on you don't have to remove your card. plging in to the computor does nothing it needs power when you press the reset botton

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Our tomtom one 3rd edition stopped working it will not switch on or charge up even th ough green light comes on charger when plugged into car


try resetting it, but first put it on the charger for a few hours to make sure its charged. using a paper clip or something similar, depress and hold the reset button located on the bottom of the unit for 15 seconds, then hold the power button for up to 5 seconds till the unit starts.

if that fails, hook your tomtom to your computer and run tomtom home and see if that will update or repair it.

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let me know if you need further help.

bill

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2 Answers

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I had this problem. had it plugged in charging and then pressed the the reset and the power button at the same time for about 30-50 seconds and then after that pressed the power button and so far so good

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My unit will not turn on


if you have previously used the reset button ( or maybe even if you have never used it ) , make sure the little rubber cap that covers the button is allowing the reset button to spring back up. my reset button was being constantly held down, and quite possibly was causing an intermittant reset press during driving. take a flashlight and check before sending it back/in for repair. when depressing the reset you should feel a very small click, if you don't feel it, then your button is stuck- use a needle to move/remove the rubber cap and allow the button to return to its unpressed state. hope this helps somebody out there...

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1 Answer

Sat nav


STEP 1

Connect your TomTom to your computer via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).

Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.

You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.

STEP 2

Format your Tomtom via MY Computer.

STEP 3

Copy the Yellow Folders from the backup you made in STEP 1 back to the TomTom.

STEP 4

Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.

Thats it. From now on, make a full backup using TomTom Home prior to any updates.

Also note, that copying all the files will take some time.

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