Question about E-Machines eMachines Desktop PC
How about I make it simple:
Download and run:
Called malwarebytes antimalware; it's free. I use it three times a day. superantispyware is not bad, but malwarebytes will remove it in a quick scan without needing to go to safe mode. regardless, my suggestion download BOTH run BOTH in a full scan, start with malware bytes full scan after updating them both. then reboot and run full scan of the superantispyware as well, do this for every login. it will also fix the hijacked backround, and the missing tabs in video properties. which I can also help you with but it should do this for you automatically, also NOD32 will keep it out once it's removed:
Posted on Jul 22, 2008
Follow all of these directions. There is a lot of things that you have to do to properly get rid of this malware. If these things do not get rid of it let me know. I will need to know the name of the malware if you can not get rid of it using these tools.
Turn the system restore off. System restore keeps everything in restore. Meaning......... If you have spyware or a virus, it will stay in your system. Run Spybot S&D (This program is free and is better than using msconfig as long as you go through the settings and change everything to the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use 2 things for spyware, but one catches what the other one does not.). I have links on my website (tandnfamilyelectronics-online.com). These links go directly to the download so you will not get the run around. You would do good to try a program called Window Washer (http://www.download.com/Free-Internet-Window-Washer/3000-2144_4-10436825.html?cdlPid=10731707). This is a great program that completely cleans anything in your computer that you do not need. It will not clean out anything that you have to have. I have used this for years to clean out my customers computers and have cleaned as much as 3 gigs of trash out. If you contact me I will give you some tools that I have for free that will do a great job on your computer. I have them ready to download and I will give you the link. (firstname.lastname@example.org)
Send me the complete specs of your system and I can help you more. I hope that this helps you. There is no reason the really buy a program for spyware when there are free things to use that work great. Free AVG is a great Antivirus and yes it is also free. It will check your e-mail coming and going. It will also let your friends now that the E-mail does not have a virus. It also has a spyware program that is free. This day and time with all of the spyware out on the net you can never have too many programs for spyware. I would not run all of them at the same time though. Make sure that you do not use your computer during any scan. Defrag is also something to do after you do everything else. Some people will tell you that should not reload your computer. If nothing seems to work then sometimes that is the only good way to get it repaired right. Most of the programs that come pre-installed on a store bought computer is useless and most are even trail software that causes problems when they expire. Let me know if this helps at all. Please rate me if it helps.
Posted on Jun 10, 2008
Download and install ad-aware 2008 for free from lavasoft.com. That should do it.
Posted on Jun 10, 2008
Tips for a great answer:
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Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Start Windows Normally
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the virus restart again
Use the up and down arrow keys to move the highlight to your choice.
select safe mode with networking download anti malware and microsoft security essentials
anti virus and malware
hope it helps
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