Question about Xerox Phaser 6250 Laser Printer

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Replace Transfer Roller

A message came up to replace the Transfer Roller on my Xerox Phaser 6250. I replaced it and the message still appeared. I ordered another Tranfer Roller thinking maybe the first could be damaged (ya never know). Inserted the second Transfer Roller and nothing. Next step I took was to replace the CTD Sensor which reads I'm assuming the amount of toner in the Transfer Roller. Still nothing. Is there a page reset button somewhere. I have gone throught the printer maintenance and have found nothing that will reset a count or anything. I'd appreciate the help. Thanks

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  • tellmeram Jan 11, 2009

    my 5110 dell printer needed transfer roller twice last year. Now it is asking again to replace. what do I do? Rama Prasad - tellmeram@gmail.com

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In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.

Entering by rebooting the printer:

1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
back on.
3. Continue to hold the buttons until the following message is displayed on the front
panel: Service Diagnostics V#.##, Initializing ....., and then release the buttons.
4. The front panel displays the Service Diagnostics Menu.

On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.

All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.

Good Luck

Posted on Jun 11, 2008

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How do you reset transfer roller count on phaser 6250


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I can tell you "exactly" where your jam is !

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I found the answer here: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi

Resetting Transfer Roller Life
  • Resetting the transfer roller life is to be performed only if the Transfer Roller Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Transfer Roller or Replace Transfer Roller Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:
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  2. If you do not receive access to the front panel menu by doing this, power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Transfer Roller life if the printer did not prompt you to reset it:


  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

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  5. Now scroll up to Reset Transfer Roller Life.

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  8. Press OK to reset the transfer roller life.

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http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi?new,kb=Phaser_6250,company=%7B5AC8CA72-62D5-4658-8D6F-D2F393C98A63%7D,ts=xo,ques=ref%28security_level%29:1,ques=ref%28Country%29:45,/,case=R1001052703

if that link doesn't work, go to the Xerox site and look in the area:


Home > Support & Drivers > Phaser 6250 > Knowledge Base
ID: R1001052703Phaser 6250 Support Knowledge Base Jam at Registration Roller (code Jam RR)

Follow the instructions and hopefully your printer problem will be resolved.

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http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=842,E=0000000000019251353,K=6024,Sxi=13,Case=obj(19377)

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2 Answers

Xerox Phaser 6250


How Brave is Jan?

Doubt it be the fuser(100 000life), "just magenta dots".... fuser would be "all smudged" or "black marks" , "the print rubs off" , "paper is creasing or jamming"

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When stopping machine mid print and perfecting your timing, pull out the imaging unit and look at replica of your print notice if marked and where.

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Hi clwest: I hope that this will help you.

Transfer Roller is at End of Life
■ Print the Supplies Usage page to verify the remaining life and Transfer
Roller install date.
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■ If the problem persists, follow the procedure below
Note
Look at the clear plastic window on the Transfer Roller. If toner is present in the
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replaced. If no toner is visible, try cleaning the CTD (ADC) Sensor.
The “Transfer Roller is at End of Life” is a warning. “Replace Transfer Roller” is
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