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I replaced the black (K) toner cartidge on my OKI C3200, but the printer still won't print and I am still getting the error message "REPLACE TONER 413:K TONER EMPTY." Any suggestions for fixing this?

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  • msmellissa Sep 09, 2008

    i have the same problem, I have replaced the C toner and I am still getting the replace toner message.

  • Anonymous Oct 06, 2008

    same problem with K Black and also there was still enough Toner before replacing it- still 413:K unable to Print!?!?

  • Anonymous Dec 15, 2008

    Same problem here. I replaced the Black Toner and still getting the message.

  • Anonymous Jan 14, 2009

    yes, the same effects

  • welltastic
    welltastic Apr 04, 2012

    Same problem here, replaced black toner with a new genuine cartridge and it still says toner empty replace toner. $120 wasted by the look!

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I received a message "543:


this means that the toner chip on the black cartridge is defective and theres really nothing you can do other then get another black toner to replace it with. some companies do sell the chips but probably easier to return where you bought it and get a new one to replace it. The company ,if reputable shouldnt charge you for another one but just exchange it with a working toner... Please mark as FixYa! if this helped...Get Paid To

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I called the OKI help number, in the manual, and they told me that the second line of the error message, was just an additional reminder, to replace the magenta toner.

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http://www.katun.com/downloads/oki-c5100tnrcartiis.pdf

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Check the little switch/door on the right hand side of the drums.
This has worked successfully for me.

Symptom:
After replacement of a C3530 Image Drum, the message, "Toner Sensor Error" is displayed.

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Cause:
The plastic shutter in the ID is fully or partially covering the toner sensor window.




Resolution:
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

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1 Answer

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Clean the sensor. Reset the printer and that should help you with this error. If thet doesn't work replace the toner cartridge.

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Check your page count, drum life on a C3200 is roughly 15000 pages. This information can be found on the information menu map.

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