Question about Computers & Internet
What do you mean by you can't do anything with them when in safe mode (does it give you an error message, etc?).
When in safe mode, try dragging them onto a USB flash drive and opening them up on someone else's computer (who has antivirus software installed and running, obviously). Also, right click on them to make sure you have the correct read/write permissions.
Posted on Jun 10, 2008
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Posted on Jan 02, 2017
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you need to press F8 while the pc is booting for a startup in safe mode, then when in safe mode select start windows in safe mode, go to my computer, properties>system restore tab and turn off system restore and then run the scan again as these trojans cannot be deleted when the pc is in normal use.
If your antivirus finds them but cannot heal, make a note of the file that has the trojan and then search for the file and delete it manually.
Ensure after the trojans are deleted that you tuirn system restore back on
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