1) Water always settles in the rubber door seal. I have to manually clean it/empty it because it gets mildewy and smells. I also have to leave the door open after a load to help avoid the mildew growth & smell.
2) We can only use the washer on "warm". Any other setting blows the circuit breaker!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: I have two problems with my washer...
Probleml 1 ..normal on ALL front loads problem 2 better call service sounds like may be wiring issue if you want to do a quick ck yourself remove top 2 screws on rear edge of top panel look for bare wires around fill valve possibly pinched wire to cabinet during build
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
have you been using the affrresh cleaning tablets and emptying the filter sump after you run a clean cycle ... if the washer seal thats suppose to be grey is black you can attempt os scrub it with vinegar and scouring pad but most of my coustomers end up replacing it when it get that far along ....
Front loading washers will get mildew and detergent residue built up inside them, especially if you dont leave the door open after using them. They need to dry out when not in use. if you leave the door closed all the time, they never dry out, and mildew will take hold. Most manufacturers recommend a monthly cleaning by running an empty cycle with bleach on it's highest temp setting.
if you have neglected this, you may have to do it several times before the mildew will go away. once you get it clean, use an HE detergent, and leave the door open overnight after you complete your last load. After it dries out, you can close the door. Some of the new "eco friendly" detergents contain plant oils to replace the phosphates and surfactants in regular detergent. these oils will build up and cause a pinkish tan sludge inside the washer. If you must use them, you may have to do your cleaning maintenance more often to keep ahead of the build up. several companies now make a powdered cleaner for the inside of front load washers.
Hi Try using bleach with hot water, run a cycle with hot water and bleach. Or spray bleach +water mixture on the seal. Run a cleaning cycle with hot water and bleach or vinegar at least once a month to reduce the growth of mold in other parts of the washer. If the growth is very high then try and leave the door open for 4-5 hours and let it dry and then spray the bleach+water (3:1) mixture on the seal. Let it dry for another 2-3 hours. You may need to change the seal in case of extreme growth of mold. Hope this helps...
This is a common problem with front load washers. Mildew tends to grow in these washers due to it use of less water than top loaders, often leaves dirt and soap residue on the machine. To help prevent mildew, wipe the door gasket, leave door and detergent dispenser open after wash. Wash once a month empty, with hot water and vinegar to kill the mildew in the machine.
Front loaders are known for building up mold and the smell. It’s caused by using liquid detergent which is made from animal fat. Use powder. And use the minimum amount. It’s caused by using fabric softener. Dilute it 50/50 with water. It’s caused by the water remaining in the tub between washes. Leave the door open to allow it to dry. . Pull the rubber door seal back and clean the mold off . Affresh is recommended by some manufacturers. You run it through a wash cycle with it.
Front loaders are known for building up mold and the smell.
It’s caused by using liquid detergent which is made from animal fat. Use
powder. And use the minimum amount.
It’s caused by using fabric softener. Dilute it50/50 with water.
It’s caused by the water remaining in the tub between washes. Leave the door
open to allow it to dry. .
Pull the rubber door seal back and clean the mold off . Affresh is recommended by some manufacturers. You run it through
a wash cycle with it.
The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.
PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.
CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.
LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.
NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!
Everything that you did was good and right. Front loaders have a tendence to harbor mold and mildewy smells by the nature of their design. Cleaning the pump strainer, and repeating the steps that you took woll take care of the problem. The pump strainer is located between the drum and the pump, behind the kick panel of the washer. The strainer is connected to the drum with a rubber hose. Open and clean the strainer. While it is open, peer up into the pump, and see if you can see any other debris in there. Remove al that you can, and reassemble the strainer. Wipe down the seal faces at the door with a solution of bleachy/soapy water, and run a 'sanitary' load with bleach in all dispenser cups. Dump 1 cup of bleach also into the tub prior to starting the empty load. Use the hottest water setting. After the cycle ends, run another empty load to flush all traces of the bleach from the system. This should take care of the issue.
Mold and bacteria in your door seal is a symptom of problems deeper inside the unit. All washers - not just Whirlpool, have this problem. The area of worst buildup is always on the inside of the plastic outer tub just above the normal waterline where suds and soiled water splash up and don't get rinsed out. To clean this problem area add 1 or 2 caps of smelly washer cleaner to a full load of laundry. The added bulk of the laundry will raise the water level to include the "splash area". Intermittently pause to soak more extreme cases.