Question about Palm Tungsten T5 Handheld

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My e2 frozen on the palm powered logo

My e2 is frozen on teh palm powered logo screen I already tried soft and hard reset and no results. the first time i tried the hard reset it promted me to rase all data which I ok sincce i had already changed the settings on my desktop to override handheld but stayed on the same screen but this time with a thin line at the tor that is blinking and is not responding to anything else not even a new hard reset. can youi help me??? I have the same problem - I can do a hard reset, but it will not get past the gray palm logo screen. It occured after I had disconnect the usb from a palm's int drive before the drive was fully stopped (windows told me it was ok, but Palm wasn't ready) as I was transferring files.

I hope someone knows how to break it out of this loop - It won't even turn off, just stares at me until the battery dies

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  • Billnverona Jun 10, 2008


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    Thank you for your quick reply. You recommended that I check my
    battery. The T5 battery is hardwired -- I can order a new one and cut
    it in, but I want to know how confident you are about your answer. The
    T5 is new to me (bought used on Craigslist) and seemed to take charge
    OK -- if anything the battery is working too well(?)
    Thanks

  • Billnverona Jun 10, 2008

    Thank you for your quick reply. You recommended that I check my battery. The T5 battery is hardwired -- I can order a new one and cut it in, but I want to know how confident you are about your answer. The T5 is new to me (bought used on Craigslist) and seemed to take charge OK -- if anything the battery is working too well(?)
    Thanks

  • Billnverona Jun 10, 2008

    What you say Eske about reflashing the rom makes sense - how is that done?

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  • 13,433 Answers

This is NOT a battery problem if the device is stuck even on the charger.

Most likely a software corruption or a hardware issue I would recommend reflashing the rom for this device.

Posted on Jun 10, 2008

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  • Master
  • 1,894 Answers

Did u try a different battery?

Posted on Jun 10, 2008

  • dewan nafees ahmed Jun 10, 2008

    because this kind of problem can happen due to bad batteries also.

  • dewan nafees ahmed Jun 10, 2008

    because it happened to me once.

    we did a lot of try.

    but at last by chance we tried a different battery which worked for us.

    that is why i tell you to do it.

    you can do like this.
    instead of ordering.
    you can take that to shop yourself and check with new batteries.
    after that you can confirm and buy that.

    is that ok.


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1 Answer

Frozen Blank Screen - soft reset doesn't work.... Do NOT want to do hard reset because all my data will be lost and it is my life line. I am panicking. Please help!


If you back up all your data on your desktop it will be restored with your next hotsync after the hard reset. I recommend the hard reset but if you really don't want to try that they I suggest you try using the free palm chat. Here is the link for that. Be sure to scroll to the bottom of the page and you will see palm Chat. Click on the link that says chat now and follow the prompts. Best wishes.

http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/supportservices/page_en.html

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Palm T3 frozen, tried restart in hole, nothing?


Doing a soft reset A soft reset tells your handheld to stop what it's doing and start over again. None of your information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if needed. To do a soft reset, use the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press the reset button inside the hole on the back panel of your handheld.
hh_backview2_bes04.jpg
If a soft reset does not unfreeze your handheld, you need to do a hard reset. Doing a hard reset Only do a hard reset if a soft reset doesn't solve your problem, or if you want to clear all of your information from your handheld. [!] IMPORTANT A hard reset deletes all records and entries stored on your handheld, including the username that identifies the handheld. Before you do a hard reset, be sure to synchronize.

1spacer.gif Press and hold the power button. spacer.gif 2spacer.gif While holding the power button, use the tip of an unfolded paper clip (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld. spacer.gif 3spacer.gif Wait for the Palm Powered™ logo to appear, then release the power button. spacer.gif 4spacer.gif When you see the message that warns you about erasing all of the info on your handheld, do one of the following: blank.gifPress Up on the navigator to finish the reset and show the Digitizer screen.
blank.gifPress any other button to do a soft reset.

Jan 31, 2008 | Palm Tungsten T3 Handheld

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My palm e2 screen brings a frozen screen even after reset and no button whatsoever works, it can reset but freezes on the screen again,that is 0 alerts. even the power button does not work, only reset,...


You can try doing a hard reset. A hard reset will delete everything on your device. All your data will be deleted, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything. Here is the link for directions for the Hard Reset:

http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/solutions/article/42094_en.html#tx


Nov 18, 2009 | Palm Tungsten E2 Handheld

1 Answer

My screen in frozen but the preset buttons work


Try doing a hard reset.

Inset a non sharp object in the hole on the back of your unit. Use something like a paperclip. Hold down the power button and then use the paperclip on the back. When you see the palm powered logo then let go of the power button and follow the online directions for doing a hard reset. it will erase all your data and restore it to a brand new state. From there do a hot sync and that should solve your problem.

Oct 26, 2009 | Palm Tungsten E2 Handheld

1 Answer

When using palmtungsten e2 message appears "Reset memory Mgr.c line 3751 free handle"one of my program i cannot use. thanks help who do i contact


Hi,
The first thing to do is to make sure you have everything backed up on your PC. Then do a hard reset. Here are the directions for that:

1. Press and hold the power button.

2. While holding the power button, use the tip of the stylus ( or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your hand held.

3. Wait for the Palm2.gif Powered logo to appear, and then release the power button.

4. When you see the message that warns you about erasing all of the info on your hand held do one of the following:
a) Press UP on the 5 way navigator button on the bottom of your hand held to finish the reset and show the touch screen2.gif.
b) Press any other button to do a soft reset.

5. When prompted , tap to align the screen, and then set the language you want to use on your hand held. A screen appears showing the Palm logo and a progress bar. From there continue to set up your Palm and then do a hot sync. Best wishes....Hope this helps.

Sep 18, 2009 | Palm Tungsten E2 (Multilingual) Handheld

1 Answer

My Palm tungsten E2 hand held PDA is totally frozen and locked up


Best thing to do here is to remove any memory cards etc.. and do a hard reset - seems like soft reset will or has not worked...

Press and hold the power button - keep it pressed and gently press the reset button on the back of the handheld.
Wait for the Palm Powered logo to appear and release the power button.
You should get a message warning about erasing all data. Press up on your 5-way navigator to reset.

This will erase all data inlcuding user information from the device, but synchronizing should get it all back - but you will loose anything that was not recently sync'd

good luck

May 27, 2009 | Palm Tungsten E2 Handheld

1 Answer

Palm will not turn on


have you tried a hard reset?


Todo a hard reset, First press and hold the power button, while holding the power button use the tip of the stylus to gently press and release the reset button. wait for the logo to appear then release the power button.



when you see the message that warns you about erasing all of the info on your hand held press up on the 5way navigator to finish the reset

Dec 21, 2008 | Palm Tungsten E2 Handheld

1 Answer

Urgent response needed


1 press and hold the power button
2 while holding the power button, use the stylus to press the rest button on the back
3 wait for the "palm powered" logo to appear and then release the power button
4 when you see the warning message
either press "UP" on the 5 way navigator to reset
or
press any other button to do a soft reset

Best of luck

Jun 10, 2008 | Palm Tungsten E2 Handheld

1 Answer

My e2 frozen on the palm powered logo


Okay here it goes, your going to want to leave it on for however many hours it takes to completely drain the battery then you're going to want to recharge it back to normal charge, and try restarting it again. This will delete completely anything that is keeping it from restarting properly. If you did open up the machine without following "antistatic procedure" you may have fried a component on the board and then your in trouble
you'll need to salvage a board from another tungsten and put it back in your PDA and hope you put it back together right

May 28, 2008 | Palm Tungsten E2 Handheld

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