Question about Canon PowerShot S2 IS Digital Camera

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Shows up black screen when turned on

When i turn on my canon power shot S2 IS 5 mega pix camera it just shows a black screen on the lcd. i tried changing it into different modes(like auto, scenic, etc) but its still the same..does it mean the camera is dead? i tried with new set of batteries but of no use...what shud i do?

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  • sreshta baby Jun 10, 2008

    thanks every one....cud fix the problem with those simple tips...but donno if its just temporary fixation...

  • elsje Jun 25, 2008

    my beloved s2IS gives a black screen. out of warranty.

    i read on dig. forums of many canon powershot S2 users with the same problem. canon support told me that they recognised the black screen problem with the S1, but that the black screen with the S2 should have another cause.

    i read about some lucky people, where canon was willing to repair the S2 camera free of charge, but the repair centre in holland is not willing to discuss this. futhermore they will not give a global indication of the costs of this repair before the camera is in. when you know about the shipping cost to and from the repair centre only, whithout knowing what the actuale repair cost.. can't take the risk helas.



  • evodad Jun 29, 2008

    yes same prob just black screen when i turn camera on tried everything but no good

  • Anonymous Jun 30, 2008

    Same problem , black screen on both the viewfinder and the LCD screen
    when turned on to camera mode. Does take a picture but its black. Have changed batteries and reformatted the memory card. It does show the hand icon on both the screen and viewfinder.
    Any fixes other than sending it to the repair center??


  • missy_brian Jul 03, 2008

    Same problem, black screen on both the viewfinder and the LCD screen
    when turned on to camera mode. Does take a picture but its black. Have changed batteries and reset the digital settings. When sent to Canon for repairs-they want to charge $139.

  • lodeameije Jul 06, 2008

    same problem, everything works, but I see that after the diafragm, the second curtain?! stays always closed...
    No matter what I try.

    Perhaps I will open it and remove this element. (yep, the camera is out of warranty)


  • Anonymous Dec 09, 2008

    My Viewfinder and LCD screen are black. This did not happen until I had to change hte batteries for the first time. I have since bought 2 other brands to make sure it was not the batteries but that is not the problem. Can you help me fix this?

  • Anonymous Dec 09, 2008

    Same problem contacted Canon and they say this problem is not covered under this:

    http://www.usa.canon.com/consumer/contro...

    thats BS when its the same problem as the S1 IS. fu canon

  • carascamera Dec 11, 2008

    Hoping Canon will fix this but losing hope, as it looks like they are telling everyone there was no recall, even though it's the SAME problem as the S1 IS. Bad Sony chip. I love this camera but am so sad about all that I missed (birth of my baby boy, etc.) because of this glitch and being unable to afford a repair.

  • Anonymous Dec 15, 2008

    I just contacted Canon about the exact same problem - my screen is black when I go to take a photo, but I can get the menu screen. They said it is NOT a recognized problem, that the S1 has completely different parts in it, etc.,etc... I want to know how many people out there have this problem with the S2 so that we can get this malfunction (yes, I believe it IS a malfunction) fixed by Canon through a re-call. It seems incredible to me that I have seen so many people have the same problem and Canon won't do a re-call. Please post!

  • Anonymous Dec 18, 2008

    Same  problem.  I am so sad because I love  this camera!!

  • hemi6666 Dec 19, 2008

    Same problem and my son is in a play tomorrow!!

  • vikram_iyer Dec 19, 2008

    Same problem. Camera was working fine until last week.



    I recharged the batteries and tried it again this week - black screen!!!!!



    I am quite depressed - I love this camera!

  • vanburen87 Dec 20, 2008

    My Canon powershot S2 IS will not display image through the lens or on the CRT. It powers on just fine. It will even take pictures but they are all blacked out. No image is passing through the lens.

  • Anonymous Dec 21, 2008

    I am experiencing the same problem all of you are. The screen is black, but the camera powers up fine and I can view the menu. I've tried replacing batteries, new memory cards etc. No luck. My wife took the camera over to the Canon repair center and they wanted $139 just to look at it. This has been a great camera till now, and I am really upset and angry that Canon chooses to not help it's consumers with this product defect!

  • Anonymous Dec 21, 2008

    Same problem. Black screen, and nothing seems to change it. Camera is just a few years old :-/

  • Anonymous Dec 22, 2008

    Well, there is many people with tthe same problem but no solution

  • Jerry Gamez Dec 23, 2008

    I have the same problem with my CanonS2 IS camera. Tried the batteries, memory and reformatting. I guess taking it to the Service Center is next. ($$$) To bad Canon won't stand behind their product.

  • Anonymous Dec 23, 2008

    I have the same problem. Maybe we should get a list of serial numbers with all that we can find with this same problem and send it to them. maybe they will get the hint.

  • Anonymous Dec 23, 2008

    I have the same problem. they just sent an email and want $149 to fix it. when asked what specifiaclly the problem is they said the lcd screen is black. thats all. Can;t decide.

    Lets organize .


  • jrk7 Dec 25, 2008

    Same problem here:-(

    Black screen and view finder.

    Menues do come up though?Takes all black pictures.

    Was a good camera for about 200 pictures.

    Now a piece of Canon ****,a brand I once liked.

  • jrk7 Dec 25, 2008

    Same here:-(
    Black sceen and view finder.
    All else works.
    Only 100 pictures taken.Used very little.
    Now a piece of Canon S-----****.

  • hockeybums5 Dec 26, 2008

    Same issue. Changed batteries several times. I have power but viewfinder and display are black.

  • Anonymous Dec 26, 2008

    I have the exact same problem. On Christmas Eve Day, I wanted to take a nice family picture, but the viewer and LCD both just display black screens. I tried new batteries but it still didnt' work. I've had the camera for nearly 3 years and I've never had any other problem. I baby it too, so I've never dropped it or had it in extreme temperatures

  • Anonymous Dec 26, 2008

    I have the same problem.
    Could not take any holiday pictures.
    My camera is lightly used and pampered.
    Cant believe this.
    Jerry

  • jsart Dec 27, 2008

    I just had the same issue . . . LCD screen and viewfinder went black everything else is good . . . tech support also said same send it in for $149 however when I found all of you with the same issue I recontacted tech support and hope this helps the CS person said to document and send the complaint to:



    customerfeedback@cits.canon.com



    I hope veryone rechaecks and starts sendinfg the same complaints . . . maybe they will get us a recall ! ! !



    Jim S - Iowa

  • dgus Dec 28, 2008

    jsart, same problem here. I guess they have gotten enough complaints that they changed their site: customerfeedback@cits.canon.com. "Unable to connect".......
    There are too many other brands out there to throw away $$ on canon if they don't make this right.

  • shoetech Jan 02, 2009

    i have same problem sceen is black on start up i have tried to find cure for problem on internet with no success dhod;

  • yardarm9 Jan 06, 2009

    I discovered my S2 IS has the same problem on New Years Eve - just before the foreworks!!



    I have a black LCD screen, but the various functional/system icons are all showing. I also cannot view through the direct view aperture. Oh, and it will not record images either!



    Has anyone had a positive response or result from Canon?

  • Anonymous Jan 09, 2009

    same problem! no solutions yet

  • elismum Jan 10, 2009

    I have the same problem as well. Have had my camera for about 2 years and after reading that heaps of people are having problems it looks like I will be buying another camera. I will give canon a call first though to lodge my complaint.

  • georgesCA Jan 11, 2009

    Same problem here.

  • knsoney Jan 19, 2009

    Same problem! The "open & shut" battery door works some of the time, but that's not acceptable. Looking for a new, non Canon, camera.

  • LMRegion Jan 21, 2009

    I have the same problem with my S2 1S. At first it could be rectified by switching the camera on and off a few times but now it doesn't respond at all. I wrote to Canon UK customer support and explained the problem, pointed out that I've used Canon cameras since 1983 with no problems at all until now, that many other users are complaining of the same problem and would they kindly like to fix it for me (free of charge). Their response was that they didn't accept there was an issue but that they would do a chargeable repair on it and back it with a 6 month warranty.

  • cool4u Jan 21, 2009

    same problem (blank screen) in S2 IS, purchased just a year back

  • selfnonself Jan 21, 2009

    everything works, menu and all, but nothing from the lens but blackness. i too loved this camera, it took great pictures and i was hoping it would last me until i could afford a more professional model but now i am questioning if i will ever purchase a canon camera again if this is how they deal with their customers. --it quit on me just as i was going to take pics of the new baby in our family and i was the only one who made it to the hospital with a camera. that was really frustrating, to say the least. i was reduced to using the camera in my phone :|

  • ssingh2k2 Jan 23, 2009

    I would say lets get together and send email to Canon company. If they still don't address this issue..I would say lets seek help from Better Business Bureau and ABC news or some big news channel. May be then can help us.

  • yardarm9 Feb 11, 2009

    Well, I sent my cameras to Canon (Sydney, Aust) and after paying $200.20 they returned it to me. The good news was that the problem had NOT been fixed!!! You can imagine the words I was using then.

    I have returned the camera to Canon, at their cost, to have another go.

    As soon as I get the camera back and it's working I will be getting rid of it for a new, NON-CANON camera.

  • dbsya Feb 15, 2009

    Hello,


    Exactly the same problem for me !


    After 2 years of fun using, both screen display are black and taken pictures are fully black.
    I've made a reclamation by Canon, until now, no reaction !!!

  • lazyworm Feb 19, 2009

    I have the same problem. Seems like a lot of people are getting this issue on nearly the same time. Is it a build in timer in the camera that trigger this problem. Why don't they just display a message "Buy another camera (not CANON)". What kind of camera and services is that.

  • lazyworm Feb 19, 2009

    We should submit a complaint to Better Business Bureau from each one of us to acknowledge Canon that they should address this issue.

  • Anonymous Feb 19, 2009

    I have exact the same problem. I got this camera today and was absolutely thrilled to have a new camera... and all I get is a black screen.

  • Anonymous May 07, 2009

    Change batteries notice came on screen and so I changed them and now I have the infamous black screen. Camera has had very little use.

  • cardfz230 May 11, 2009

    shows up black screen when turned on

  • Anonymous May 19, 2009

    yeah someone just gave me this camera and the peice of junk doesn't work WTF

  • syrena50 May 19, 2009

    I have the same problem with the screen going blank. I've tried the "tv - 1/15- click, wait - remove & replace battery" method but it only works for a bit then back to blank screen. I've also contacted Canon and was told to do a complete reset to original default settings (didn't work) and as the camera is out of warrantee, could send it in but would have to pay for the repairs. That just seems wrong, it's their glitch, not user error. Any other options?

  • lazyworm May 11, 2010

    I think we should submit a case to Better Business Bureau www.bbb.com from each one of us to acknowledge Canon that it is a big problem to us.

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I have the same problem with my Canon S21S, and I was blown-off by Canon "Support" a long time ago. They won't fix them even though it is the same problem as with the S11S because they're too cheap to spend the money.
So my solution is simple: DON'T BUY ANYTHING MADE BY CANON! EVER!

Posted on Dec 31, 2008

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Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I have the same problem and have just (Dec 08) been quoted £150 to change the optical unit by the canon repair centre in Colchester. When I argued that this was a common issue they verbally shrugged and said it will still cost £150. Given the cost of the camera this is shocking!

I have been using a fix which sees you going to Tv mode and extending the shutter time to 15 secs, snapping a pic and waiting 7 secs before opening the battery case. You then wait a couple of secs and shut the battery compartment and voila (sometimes). This is fine but it is not 100% and lets face it, it is not what you / we should expect from Canon.

I have noted that in the states they seem to be OK to repair this camera for free but then I suppose that they are more likely to sue Canon than us Brits!

If anyone wants to get together to write / hassle Canon on this then count me in!

Posted on Jan 26, 2009

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I too have the same problem. It appears to be due to stuck shutter and/or iris. The IS does not seems to work either. I cycled the power and tried the manual aperture a few times and it is working a bit better now. It could be dust/moisture/etc so it probably needs a clean. With the canon repair costs, it is not really worth it.

Posted on Dec 27, 2008

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Same problem here too... Is there any software problem in the camera?

Karthigeyan

Posted on Jul 05, 2008

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I would like to thank whoever figured out how to fix this black screen.. I guess I am fortunate that it just went bad last week and I bought it new when the camera just was released I think several years ago... anyway it took several tries but all I care is that I got my camera working again... I was dreading calling Canon having seen most were getting no where

Posted on Apr 18, 2009

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There is a temporary fix that works sometimes but eventually it will stop working alltogether. If canon can't help, might try this:


<http://cgi.ebay.com/Repair-blank-black-pictures-S2IS-canon-powershot-S2-IS_W0QQitemZ300293064869QQcmdZViewItemQQptZDigital_Cameras?hash=item300293064869&_trksid=p3286.c0.m14&_trkparms=72%3A1205%7C66%3A2%7C65%3A12%7C39%3A1%7C240%3A1318%7C301%3A1%7C293%3A1%7C294%3A50>

Posted on Feb 11, 2009

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Hello Dear,
There is nothing to worry all you need to do is to take your camera to the Auth. Canon Care Centre and your job will be done.
Regards,
Joseph Manoj
+91 9352008418

Posted on Jun 10, 2008

  • Manoj Joseph
    Manoj Joseph Jun 11, 2008

    Hello Dear,

    If your problem is resolved then it's ok.

    Regards,

    Manoj

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