Question about D-Link Air Plus DP-G310 (dpg-310) Print Server

4 Answers

HP LaserJet 1018 & DP-G310

Xp passes the job to the print queue on the server. Nothing is passed to the printer.
Nothing sent to printer when sending test page on server either.
Server indicates that Printer is online and speed is 480 M bps.

Posted by on

  • 7 more comments 
  • ascending8 Jun 11, 2008

    Same problem here too
    when the job is sent it sits in the queue on the server.


  • ascending8 Jun 11, 2008

    The DP-G310 is a dedicated print server that the printer is connected to. It allows the printer to be available through a wireless network.

    The title gave the information.


  • ascending8 Jun 12, 2008

    The network is 192.168.111.0

    Print server 192.168.111.7
    machine 192.168.111.101

    Jobs are being registered as being in the queue fine, however they are not passing between the server and the printer.
    I have tried this with both
    HP 1022 laserjet
    and
    HP 1018 laserJet



  • ascending8 Jun 12, 2008

    yep!
    Like I said I can see that the print job went to the server.
    This I did using the http admin pages.

    The printer itself works fine plugged directly into the PC.


  • ascending8 Jun 13, 2008

    1) I have setup dozens of printers in the past, networked and directly connected.
    2) The settings on the PC are correct in that they sends to the print server and can be seen as a queued job on there.

    3) the printer and cable are in full working order. I am able to print fine when the printer is plugged into the back of a PC.

    4) no job passes to the printer when using the web interface on the server to send a test page

    5) sending a test page from the PC just places the job in the queue.

    6) I have reset the server and followed closely the instructions ie plug cables in, then switch on printer, then switch on server, then setup wireless networking.

  • ascending8 Jun 16, 2008

    the rev is C2
    Sorry can't check the port setting I'm off site this week


  • ascending8 Jan 12, 2009

    STAAK PL
    I don't think your solution apply to printers that have been used via the USB
    and have previously been shared from the machine that it was connected
    to, for the previous 3-4 months.



    or are you saying that I need to connect each machine to the print server via USB at least once, and send something to it.



    If this is the case why will the machine that was already connected not work?

  • Tim Babcock
    Tim Babcock May 11, 2010

    Try this:



    If this is hooked up TCP/IP, do you know what the IP address of the printer server is?



    What is the IP address a computer it is connected to?



    I need to know if there addressed properly.

  • Tim Babcock
    Tim Babcock May 11, 2010

    What happens when you print a test page from the control panel of the printer?



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Best regards to STAAK PL
His solution worked for me
I have a D-link DP-G321 wireless printserver and a HP LaserJet 1018. In the print server compatibility list 1022 was compatible but not 1018 so i tried a lot of things...and i`m so happy that i saved my boss from paying a bad choice when ordering the print server. thank you very much

STAAK PL wrote "

1. Connections and installation for printserver and printer should be made according printserver manual
2. If everything is OK (only wireless connection between printserver and acces point) lamps >power< and >wlan< on printserver should be lighting
3. during sending anything to the printer lamp >usb< on the printserver should flashing

... but printer still doesn't print because......there's no "operating sytem" inside printer

Solution
After swiching power on for printer, first printig session have to be make ALWAYS directly from PC via USB. During this operation (you can print only one dot < . >) printer recive "operating sytem" and printing data.
After that you can reconect usb cable from pc to printserver and everything should work."

you will need to set the port from usb virtual to the port you created using tcp / ip port (accoding to your instruction manual)

sorry for my bad english

Posted on Feb 16, 2009

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  • D-Link Master
  • 32,281 Answers

Does your network have a dedicated computer server and the printer is attached to this server or is the printer attached to a dedicated print server device?
OR
Does a computer on your network shares its printer with other computers on your network?
There is insufficient information on how you configured your printer setup for me to give you a proper answer to your problem.

Posted on Jun 11, 2008

  • 1 more comment 
  • Chris Hingee
    Chris Hingee Jun 12, 2008

    Do you know the TCP/IP address of your print server?
    Can you Ping that address and get a reply?
    If this is OK then the print server is not communicating with the printer. The printer cable could be faulty also check the print server settings.


  • Chris Hingee
    Chris Hingee Jun 13, 2008

    It appears you are setting up a print server for the first time - my wrong assumption.
    If you had installed the printer by selecting "A network printer or printer ...." and
    then tried to "Browser for a printer" and could not see a printer then try this method.

    1. Install your printer using Add a printer in Printer and Faxes using add printer wizard and install it on LPT1and make it the default printer
    2. Next right click on the installed printer and click on properties.
    3. Click on the Port tab and click on Add Port
    4. Click on Standard TCP/IP Port
    5. Click on New Port
    6. Insert your IP address and Port name
    7. Select Device type (PRINT SERVER)
    8. Click finish

    That printer should now work


  • Chris Hingee
    Chris Hingee Jun 16, 2008

    Also check your network TCP/IP settings of the computers on your network, make sure they are in the same address range as your print server settings.
    ie 192.168.111.xxx


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1. Connections and installation for printserver and printer should be made according printserver manual
2. If everything is OK (only wireless connection between printserver and acces point) lamps >power< and >wlan< on printserver should be lighting
3. during sending anything to the printer lamp >usb< on the printserver should flashing

... but printer still doesn't print because......there's no "operating sytem" inside printer

Solution
After swiching power on for printer, first printig session have to be make ALWAYS directly from PC via USB. During this operation (you can print only one dot < . >) printer recive "operating sytem" and printing data.
After that you can reconect usb cable from pc to printserver and everything should work.
Best regards
STAAK PL

Posted on Jan 09, 2009

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  • Master
  • 2,794 Answers

Ususally you can get into the print server through internet explorer by typing in the IP Address. For you systems you can type in

Http://192.168.111.7

Its just as good as pinging it but is easier to troubleshoot.

If that doesn't pop up with a printer server screen, there is probably something wrong with the print server.

Are you able to print locally to the printer without the print server?

Posted on Jun 12, 2008

  • 2 more comments 
  • Tim Babcock
    Tim Babcock Jun 12, 2008

    I'm going to go download the manual for it and see whats going on.



    You didn't see any error messages on the admin screen?



    Did the configuration settings on the admin screen look correct to you?

  • Tim Babcock
    Tim Babcock Jun 12, 2008

    When you type in http://192.168.111.7 does it tell you what version of firmware it is on?



  • Tim Babcock
    Tim Babcock Jun 12, 2008

    Do you know if your print server has revB on it?

  • Tim Babcock
    Tim Babcock Jun 12, 2008

    In the control panel of the printers there is a port assigned and check off for the printer listed as 192.168.111.7 under the settings?







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