Question about Compaq Presario 700 470024-192 Notebook
It wont power up without asking for a bootable disc. insert disc then get another error. HP being very unhelpful. error reads 0x400110020000100a if this continues contact hp support.
laptop has been dropped
Still cant fix this. Help please. I have now created new restore discs on dvd this time. Selected F11 to restore and its at that point you get the error?
Posted on Jun 27, 2008
It sounds to me, since you said it was dropped, that the hard drive may have lost its firm connection to the motherboard. This would cause a bootable disc message to appear since the computer cannot find the operating system stored on the hard drive.
I would try removing the hard drive and reseating it.
Not sure if this is your exact model, but here is a maintenance guide for the C700 (see page 41 for replacing the hard drive, but in your case it will just be removing the hard drive and putting it back in.)
If this is not the correct manual for your model, you can find a list of all C700 models here. http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&h_client=S-A-R163-1&h_page=hpcom&submit.y=0&submit.x=0&lang=en&cc=us&y=0&x=0&h_lang=en&h_cc=us&h_query=Presario+C700&x=0&y=0
If reseating the hard drive doesn't work, let me know and I can walk you through some other steps.
Also, can you clarify that what disc you inserted in the drive to get that error?
Hope this helps! : )
Posted on Jun 10, 2008
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