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Only a couple things would cause this First if it is to tight in the opening. Next is there was a small crack on the edge somewhere and when it heated up or the slightest vibration expanded it similar to a small chip in a windshield that grows over time.This could easily happen during installation if not being very careful. And finally is a defect in the material, This is probally unlikely but possible look at the glass very carefully for flaws. If you find any see if LG will repair for free.
whirlpool offers a five year warranty on glass cooktops for thermal damage only not for customer mishaps so call a certified repair place and they can get you a new cooktop if you tell them that it is thermal cracking
A small crack, turns into a big crack, Short of ordering a new piece of glass, there is no "fix" sorry. YOu can continue to use it, but eventually it will run across the cook top, and then shatter the glass... Better be safe than sorry.
HI You should be able to replace the top only. Normally if this is your fault, it is not covered by warranty. Normally this would be if you dropped something onto it. This would leave like a star shap series of cracks. If its down to manufacture, this should be covered under warranty. This damage normally looks like just one long crack, no impact mark. Check with the manufacturer
Hello Welcome to Fixya My name is Huum, You can replace the smooth top !. But I will tell you not to spend more than half the price of a new stove. How old is the stove and what's the model number! Waiting your response.
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The cooktop will need to be removed from the counter. Turn it upside down and remove the screws. The biggest problem will be removing the cooktop from the counter. Sometimes it is not worth fixing as the part could cost around $400. NEVER use a cracked top as it could suddenly explode. This is tempered glass and very unstable if cracked or chipped.
Look under the counter top find the bolts that secures the stove top, unplug the power and remove the top, then look around the edges of the stove top and you should see some small screws that atach the glass to the frame, remove those and lift the glass carefuly, "DO YOUR THING" and then just reverse the steps and done.