Question about Tomtom GO 300 GPS Receiver
Battery will not hold charge
TomTom will not service tomtoms out of the warranty period. I tried them and they dont . They say / argue that there are many companies offering service . I would suggest that the battery is user replaceable with a little bit of DIY knowledge. You need the correct screwdrivers whicth are Torx type. You can buy them cheaply in sets from size T5 up to T20. First remove screen surround by pushing the windscreen mount clip underneath the tomtom , towards the screen. This will push the surrounf out enough for you to grab the bottom of it and pull it off. Next unscrew the 4 torx screws located in 4 holes around the screen. Next , extract the tomtom 'innards' by easing the assembley out of the front of the case. Next , unscrew the 2 torx screws that hold the speaker in place. Next , remove the 2 smaller torx screws UNDER the speaker. This will then allow removal of the plastic clamp that holds the cylinder shaped battery in place.NEXT , unplug the battery ( theres 3 wires go to a little plug on the circuit board ) and withdraw it through the gap left by the speaker. Fit NEW BATTERY ( available off ebay ) and reassemble in reverse order. Of course all this should be done very carefully. DO NOT RUSH. Work on a clear bench and put something soft on the bench to protect the tomtom. DO NOT force anything , it should all come apart easily. If you are unsure , inexperienced at messing with fiddly things or just plain nervous then get someone else to do it.
Posted on Jun 12, 2008
Throw the thing away and buy a good one
Posted on Aug 16, 2008
Sorry to hear about the problem with your GPS. Your TomTom GO 300 GPS has an internal battery which will wear out over time. As the battery ages the amount of time you will be able to operate your device between charges will decline. Eventually the battery will fail and will need to be replaced.
Unfortunately, like most other GPS units, the battery in the TomTom 300 is not replaceable by the end user. For service on the battery, contact Tom Tom directly. You can find contact information on their website at:
"Go Ahead. Use Us."
Posted on Jun 10, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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Posted on Jan 02, 2017
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