Question about JNC Computers SSF-310 MP3 Player

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JNC SSF-F310PNK Mp3

I get a format error when trying to play a song

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  • moeh1233 Nov 29, 2008

    eveytime i put music on my mp4 and i try to listen to it it says format error

  • ibis namos Feb 07, 2009

    the JNC SSF-F310 skip half of every mp3 that i save in it.

  • Tudashunter Mar 04, 2009

    I also have almost same problem with my MP3 player (1Gb-China made), when I play a song it said: "format error". I deleted all song can not pe played by connecting MP3 player to my PC, then I down load new .MP3 songs, but I realized that the songs I deleted may be still in the flash memory because I can not down load more song. It said memory is full, in fact I have only less than 40 songs (about 80 Mb). I want to format my MP3 player but afraid that the software of the MP3 player also be deleted. Could you pls. help me if I can format it without erasing player software?

    Thank you very much

  • Anonymous Mar 13, 2014

    jnc ssf-3100 manual

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  • 8,596 Answers

The song format is most likely wrong:
read my "Tips and Tricks" on Song formats for Mp3 players: too long to repost here

Song Formats for Mp3 Players Explained
By Tha Mp3 Doctor
I have seen quite a few threads around Fixya in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in the Mp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC, WAV, RA, etc. Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.

Or, it could be a "formatting" issue:
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Posted on Jun 11, 2008

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I’m going to give this to you in Hong Kong English J
http://www.jnc-digital.com/jnchk/eng/sns/faq/ - JNC website will answer all questions
Most of customer who case this matter, when they are still download or upload the data, which once case the system hang. Most of customer, accord to the following steps to format their mp3 player once, which can help them to solve this matter.
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I’m going to give this to you in Hong Kong English J
http://www.jnc-digital.com/jnchk/eng/sns/faq/ - JNC website will answer all questions
Most of customer who case this matter, when they are still download or upload the data, which once case the system hang. Most of customer, accord to the following steps to format their mp3 player once, which can help them to solve this matter.
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