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Netgear intermittent internet connection netgear advised me to download something fromm www.mynetgear .com and something about putting in a number 4.01.37 i was unable to follow the instructions and am stuck please help i am a novice at this

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  • favourite Jun 11, 2008

    thank you that was the problem but had to ask an engineer to come to the house i was ubable to follow the instructions

  • Anonymous Sep 03, 2008

    can not connect tointernet service on wireless pc

  • Anonymous Dec 08, 2008

    My netgear will not allow me to access the wireless router to use my ethernet. I have to be hard line in it to use it... It says my security settings are wrong ... Please help..

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I think netgear wants you to go to their website to download the latest firmware or software for your router.

you have to load this firmware or software to your device because this sometimes fix internal problem on the router.

Posted on Jun 11, 2008

  • serra baby
    serra baby Jul 01, 2008

    your welcome...



    the next time you will encounter problem with your device try to call supportrix and they will surely help you fix your problem

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An intermittent wireless connection can be caused by a number of things. Please click on this link and follow my instruction to resolve this problem :-
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I have a Netgear wgt624 for 2 years now then all of a sudden it doesn't work anymore. I tried resetting and then reloading setup. The lights just flash on and off and will not connect to internet. Is there...


You can perform a firmware update on your router. Please go to netgear website http://netgear.com and make sure to select the exact model number and version of your product. Download the latest firmware for your product and proceed with the firmware update.

If you need assistance on doing this, you can call their support hotline at 1888netgear.

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Hi,

You need to changed the channel number of wireless router, for that you need login to netgear router.

open internet explore and type there www.routerlogin.com then press enter,it will ask you for user name and password
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I need to update firmware for a MR814v2 wireless router for my new imac. We got a new imac and since then the internet/comcast is slow to load. We connected the desktop computer directly to the modem and...


Please visit the following link to download the firmware :

http://kb.netgear.com/app/answers/detail/a_id/625


A. Open the router page using the following way:
1. Connect a computer to the router using any one of the 4 available ports.
2. Open a web browser (Internet Explorer, Mozilla Firefox or Safari).
3. Access the router, usually by typing 'http://192.168.0.1' or 'http://www.routerlogin.com' in the address bar.
4. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
B. Please follow the steps to upload the firmware of the router:
1. Under Maintenance, click router Upgrade.
2. Click Browse and locate the upgrade file.
3. Click Upload.
4. Wait for the router to reboot.
5. Click on 'Logout' (at the bottom of the list) from left menu

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Netgear router WGR614 - dleteing blocked site with just letter


STEP 1: Logging on to router page
1. Open up the Internet Browser says Internet Explorer, Mozilla Firefox, Netscape Navigator, Safari, etc.
2. Put http://www.routerlogin.com in address box.
3. Put the default login info while prompt i.e. ‘Username: admin’, ‘Password: password (unless you changed it)’

Steps 2 : On the left hand site u will see block sites..
-- Just delete the intial Y there
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And ur issue will be resolved

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Hi,

Please note that the USB Modem will not cause issues related to IP address conflict(NAT behing NAT)
You need to mak sure that the USB modem is compatible with this router. As per the compatibility list this modem is comaptible.
http://www.netgear.com/Landing/en-us/3G_uSB_Modems

Please reset the router once and then upgrade the firmware on the router which can be downloaded from thelink below:

http://kb.netgear.com/app/answers/detail/a_id/7210

after upgrading the firmware, configure the router.

Rate it, if it helps.

Jun 26, 2009 | Routers

1 Answer

Netgear


I believe you are ask to download the latest firmware for this...if this is the case, please follow steps below;

1. Please verify the model and version of the router underneath it.
2. Go to http://kbserver.NETGEAR.com/downloads_support.asp and select the model of the router.
3. Please click on the appropriate version of the router.
4. Select the link of the latest firmware. Please click on the button Right-click and Save to Download.
5. Save the file to the Desktop.

Note: Please perform firmware upgrade with wired or Ethernet connection only. Before you upgrade, write down all current settings as you need to enter them manually after upgrading.

6. Using the computer hardwired on the router, open any web browser like Internet Explorer or Netscape Navigator.
7. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
8. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

9. Click on Maintenance and then Router Upgrade.
10. Click Browse and locate the upgrade file in your Desktop. Click Upload.
11. Please wait for the router to reboot.
12. Reset the router.

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then please plug it back in.

Then After updating the firmware go to installation process, this are the steps;

Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

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3 Answers

NetGear Wireless Router - continous internet connection drops


Hi sharon,

If you  upgraded the software but still the connecitons is droping then contact the ISP (the internet service provider ), Because it is possible that they have something wrong thier side,,,THIS ISSUE IS KNOWN AS INTERMITTENT SYNC OR ROUTE,,, check the lights on your router , when the internet goes down which light changes,,,

and once you confirm that the problem is not with your ISP then you need to purchase a new router,

reply which is the ISP you are subscribing for.

Gunja :-)

Oct 25, 2007 | NetGear WGR614 Wireless Router

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